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      Build.com

      Part of Ferguson

      Is this your company?

      Build.com reviews

      3.9

      78% would recommend to a friend

      (310 total reviews)

      Nicole Creech

      52% approve of CEO

      69% positive business outlook

      Ratings by category

      4.0

      Culture & values

      3.9

      Diversity & inclusion

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.6

      Senior management

      Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      310 reviews
      5.0
      Sep 21, 2017

      Build.com takes care of their employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun, creative environment with a lot of opportunities for growth.

      Cons

      A bit chaotic, you need to be able to operate around loosely based objectives.

      avatar
      Build.com Response
      8y
      Thank you for the kind review!
      4.0
      Jul 8, 2017

      Energetic Environment with Great People

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is no one culture at Build, each department takes the main tenants and makes them their own. People will help you and give you information if you ask, but don't expect to be spoon-fed. When you demonstrate to others that you're there to do a good job and help, they will reward that. When you hear about cliques and untouchables, I don't feel that's what is really happening, but rather someone wasn't trying to help anybody but themselves.

      Cons

      The desire to not be a Big Dumb Company and make quick decisions that force even quicker actions ignores that fact that every decision we make has to scale up to where we are today as a company. The days of handing a new idea to a single person and letting them run with are gone. We don't always have the motivation or patience to do things the right way, that is getting a shared understanding across departments and then executing. We're getting there though. Some of the roles we have for people may be somewhat unique to Build and people might have trouble finding similar roles in other companies, thus thinking that there aren't good career opportunities. While this is somewhat accurate, if you just focus on the skills you accumulate and not the job titles that can be overcome.

      avatar
      Build.com Response
      8y
      Thank you for the review. Very fair and balanced. We do try and fight back big dumb company syndrome and occasionally in favoring action over analysis, we build cool things that weren't meant to scale. We are improving but its a fair critique. We appreciate the review and will continue to work on communicating our strategy.
      5.0
      Jul 5, 2017

      Account Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company culture at Build.com is amazing and definitely sets you up for success if you are willing to work for it. Amazing office and and staff.

      Cons

      ISR's can be overly aggressive and can create conflicts.

      Viewing 250 - 252 of 310 Reviews
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      ReviewsBuild.com reviews

      Glassdoor has 315 Build.com reviews submitted anonymously by Build.com employees. Read employee reviews and ratings on Glassdoor to decide if Build.com is right for you.