Is Build.com a good company to work for?

Build.com has an overall rating of 3.9 out of 5, based on over 315 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Build.com to a friend and 69% have a positive outlook for the business. The best reviews about Build.com have been left by employees working as Brand Manager , Account Manager and Inside Sales Representative .

Does Build.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Build.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Build.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Build.com?

78% of Build.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Build.com 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Build.com?

Inside Sales Representative (29) , Account Manager (11) , Brand Manager (10) , Sales (9) , Sales Representative (7) , Customer Service Representative (6) , Product Data Specialist (6) , Sales Associate (6) , PPC Specialist (5) , Email Marketing Specialist (3) , Marketing (3) , Software Developer (3) , Software Engineer (3) , Chat Representative (2) , Chat Sales Representative (2)

What are the pros of working at Build.com according to real employee reviews?

"Great people Good vibes Well Established company" ((in 27 reviews)); "Good pay.Better people to work with" ((in 26 reviews)); "Build.com has a great culture." ((in 18 reviews)); "Good benefits and insurance" ((in 17 reviews)); "Lots of free food and stuff" ((in 12 reviews))

What are the cons of working at Build.com according to real employee reviews?

"Management is completely delusional about what phone calls actually come in." ((in 12 reviews)); "Company needs ethic training." ((in 7 reviews)); "Lack of transparency and communication" ((in 7 reviews)); "Many deserve the positions they've earned, but some have become complacent and lack the qualities of a good manager." ((in 6 reviews)); "It doesnt feel like upper management cares about its employees." ((in 5 reviews))

What are employees saying about Build.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Build.com layoffs and their outlook for job security at Build.com in 2026.

What are the top reviewed Build.com locations?

Chico , Atlanta , Horseheads , Berkeley , Bend

Build.com reviews

3.9

78% would recommend to a friend

(310 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Senior management

Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

310 reviews

4.0

Jun 24, 2016

Work Hard, Play Hard

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work with amazing, smart, talented, motivated people. Usually. If you bust your a**, you'll get noticed, but you do have to put yourself out there. One of the Build.com values is "Work Hard, Play Hard" and they mean it. Not a good place for lazy or sneaky people. A great place for self-motivated, dedicated and fun people.

Cons

Can be stressful, lots of money to deal with and worry about. Goals are sometimes set for you and it can be daunting.

Build.com Response

9y

Thank you for your feedback, much appreciated. I couldn't agree more with your advice to management. Its important that everyone understands how everything works here and what everyone else does. I've been making that mandatory, and plan on continuing to do so.

3.0

Jun 24, 2016

Sales Rep Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1. Great Benefits 2. You feel great coming to work. A bad day at Build is a good day at a lot of other places. 3. Free Food, Fun Culture, Growing Company Overall this company is a great place to work and flexible since there is so many shifts you can choose from.

Cons

1. They hire more of bosses then leaders for supervisors. 2. The culture sometimes makes the company feel more of a frat house then an actual place of work. 3. Mainly the people. There is a lot of negative and hard to work with people that has been at the company for 5 years plus that should be released and let go.

Build.com Response

9y

Glad we see eye to eye on the cons. We try to keep the environment very light. If you're looking for somewhere more formal, Build is most likely NOT the place to work. Sorry to hear that a major con for you here is your co-workers. You are right however on the bitterness of some. Some people don't like change, and we are a rapidly evolving organization. Over time, these people find their way out. We're consistently encouraging those who no longer are a fit to try and find a home elsewhere.

5.0

Jun 24, 2016

We are not for everyone.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you are willing to work hard are rewarded, regardless of who you know in the building.

Cons

If you are lazy Build is not for you. If you are wanting life handed to you, Build is not for you. There are no cons in this company. Build.com is what you make it.

Build.com Response

9y

Thank you so much for the kind review!

Viewing 268 - 270 of 310 Reviews

Top companies for "Compensation and Benefits" near you

Signet Jewelers

3.8★Compensation & Benefits

TCC Verizon Authorized Retailer

4.5★Compensation & Benefits

Mary Kay

3.7★Compensation & Benefits

Etsy

4.1★Compensation & Benefits

Jobs at Build.com

Build.com

Build.com reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Work Hard, Play Hard

Sales Rep Review

We are not for everyone.

Top companies for "Compensation and Benefits" near you

Jobs at Build.com

Build.com reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Build.com reviews FAQs

Jobs at Build.com