Buildertrend reviews

3.8

64% would recommend to a friend

(280 total reviews)
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Dan Houghton

81% approve of CEO

57% positive business outlook

Buildertrend has an employee rating of 3.8 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Buildertrend employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

280 reviews
2.0
Sep 10, 2024

Mixed Thoughts

Recommend
CEO approval
Business Outlook

Pros

There is potential for the company. Buildertrend definitely has potential, and there are many talented people working here. However, now that growth has slowed, it seems that the business leaders are struggling to navigate the challenges. However, I do have to give credit to the CEO, Dan, for building the potential that keeps us hanging on. He’s an incredibly gifted speaker, and his ability to influence people is undeniable. Despite a fair amount of negative complaints on glassdoor, it’s surprising that so many employees stay, likely because of the hope that things will improve. Every time Dan speaks, we’re all captivated, holding onto the belief that a better future is just around the corner. One thing the leadership tends to overlook is that while there’s always a push for the customer’s success, it’s the employees who make that possible. Without the employees, there are no profits. It feels like that key fact is often forgotten. I’ve come across an earlier review that made ridiculous statements. They were so far-fetched I can only assume they were joking. Claims like “Dan is always here, he never takes a day off” and “Dan never plays favorites” Honestly, that couldn’t be further from the truth. The real issue, though, is the culture around feedback. There’s a reason people don’t openly criticize Dan – there are definite consequences. He surrounds himself with “yes” men, and dissenting voices aren’t welcomed. Trying to give constructive feedback to his right-hand man, Josh(CRO), is even more of a risk. He’s the loudest voice in the room and often the only one that gets heard. If Josh isn’t happy with you, it won’t be long before you find yourself being quietly pushed out. Proceed with caution if you decide to be brave and speak up – it could cost you.

Cons

Struggling to mature as an organization, trying to be a serious player in the tech space but want to keep the kindergarten antics. No equity as is typical of other tech companies. (it’s there but only reserved for a select few) If you aren’t seen in the office, you aren’t working. Real remote work or hybrid doesn’t exist. There is nothing that shows inept or lazy leaders more than a company that doesn’t trust their employees and needs to see them to prove they are working. If you don’t look a certain way, you will be labeled irrelevant and a poor performer. That means that you need to be either a white, male, that attended a Millard school or are friends with one.

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Buildertrend Response
1y
Thank you for your honest feedback. Buildertrend is ever evolving and always looking for ways to improve. We'd love to discuss this further so please reach out to your People Success Partner or email talent@buildertrend.com to keep the conversation going.
1.0
Sep 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Positive things and Buildertrend are like oil and water.

Cons

The design department is struggling with a lot of turn over, due to both people quitting because they simply can’t take working in a psychologically unsafe environment a second longer, or being fired for when they have the courage to speak up. I want to make it VERY clear that design leadership is the specific reason for the lack of psychological safety. Up until the very end, I was nervous about giving feedback even when there were no repercussions because the culture is set up to make you fearful. Feedback at BT is an escalator descending from one level to the next below… you’ll never find one you can ride up. If you somehow do, it’ll stop a few seconds in and jolt you to the floor where you’ll be put in your place and have your abilities questioned until you’re pushed out. It took me several weeks to get to a place where I felt confident as a designer again because I was made to feel lesser than by leaders that should have been helping me grow. All it takes to succeed at Buildertrend is a buddy to get you in and a buddy to keep promoting you (if you come in at a high level in the first place). If you do make the mistake of going to work here, ask for a dictionary specific to your role… you won’t see the words promotion, raise, support, or empowerment. Speaking of raises, I’ll tell you exactly why you will never get one: the company culture has established that to meet the requirements of your role, you MUST go above and beyond. However, there are zero job descriptions that define expectations so everything is arbitrary and you’ll probably just be caught off guard when you mess up. Please just don’t waste your time here. There’s plenty of other fish in the product design sea.

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Buildertrend Response
1y
Thank you for your feedback. We are always looking for ways to improve and your review will assist us with that. If you'd like to discuss your experience further please reach out to talent@buildertrend.com.
5.0
Sep 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Best job I ever had. For entry level sales, you won’t get paid better or treated better.

Cons

After a few promotions you are capped on what you can make

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Buildertrend Response
1y
Thank you for your review! We're thrilled you're enjoying your role at Buildertrend. We strive to ensure our people are treated with respect. We take our core value, be a good human, very seriously. If you have more feedback, please reach out to talent@buildertrend.com.
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Glassdoor has 303 Buildertrend reviews submitted anonymously by Buildertrend employees. Read employee reviews and ratings on Glassdoor to decide if Buildertrend is right for you.