Buildertrend reviews

3.8

64% would recommend to a friend

(280 total reviews)
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Dan Houghton

81% approve of CEO

57% positive business outlook

Buildertrend has an employee rating of 3.8 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Buildertrend employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

280 reviews
5.0
Feb 5, 2023
Recommend
CEO approval
Business Outlook

Pros

I've seen this company mature in numerous ways over the years, and while not perfect, the people here work hard, are super intelligent and truly give a damn.

Cons

Fast growth has led to some growing pains. Still shedding the remnants of earlier versions of itself.

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Buildertrend Response
3y
Thanks so much for sharing! We appreciate your review and feedback as a long-term Buildertrend employee.
2.0
Jan 25, 2023

Don’t do it.

Recommend
CEO approval
Business Outlook

Pros

Casual dress Lots of TVs playing sports Great if you’re a man who loves golf

Cons

They won't tell you this when you are interviewing, but this is essentially a sales position with additional responsibilities. They love to make the bonus opportunities sound really laid back and easy to obtain, but that's not true. Your performance is entirely based on 4 metrics: average number of trainings per day, total number of outbound calls, upgrades, and getting clients to sign up for the online payment portal. Sales is either left intentionally ignorant about what the software can actually do, or they flat out lie and leave the training reps to deal with angry customers. You are told to "control what you can control" but then they'll take 50 accounts away from you without telling you and expect you to maintain the same numbers. You are often told it is a "privilege" to work there, and office lunches and free beer and soda is considered a perk. Maybe just pay people more. My understanding is no one will be receiving raises this year. Work from home option is slowly being taken away, and you will definitely not get promoted if you aren't in the office every day. Management has clearly drank the BT blue koolaid, and if you don't, you have a target on your back. Work culture is heavily centered around drinking, so if that's a problem for you, I would avoid this place.

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Buildertrend Response
3y
Acknowledging your feedback is important to upholding Buildertrend’s commitment to transparent communication. The Customer Sales Coach (CSC) job description clearly defines the expectations for the role and outlines benchmarks and skills that we know are necessary for individual and team success. Compensation for this and all Buildertrend positions is commensurate with performance and eligible for competitive annual merit increases. Beyond role-based training, we empower our people with a variety of development opportunities and perks to help them achieve their personal and professional goals. Prioritizing time for our teams to connect and celebrate our wins also is a key component of our employee experience – from optional social hours, paid volunteer time off, and family-friendly outings to internal employee resource groups. Brandy Menaugh, VP of People
2.0
Jan 19, 2023

Wouldn't recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Made some good friends during my time there. Fun team activities and outings.

Cons

Changed things unnecessarily, and constantly. Poor communication about changes. Unfair compensation.

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Buildertrend Response
3y
Your feedback is very helpful! We are constantly looking at ways to improve as a company, and especially value feedback from former employees. Thank you!
Viewing 139 - 141 of 280 Reviews

Glassdoor has 303 Buildertrend reviews submitted anonymously by Buildertrend employees. Read employee reviews and ratings on Glassdoor to decide if Buildertrend is right for you.