There are many cons to working here if you are more technical and want a technical career. This is your typical SAAS company so its run like a call center. For those who are Non Technical, they can potentially do well here but that all comes down to what clique you are in. If you are in the right clique, you will have access to promotions. For the rest, it doesnt matter how hard you work or how many tickets you close, you will remain a Teir 1 analyst for your entire tenure. There are many Teir 1 analyst who have been her for 5+ years with no movement in sight,
If you want a technical role, Bullhorn isnt the place for you to find it. This role was not for me as it hindered my career trajectory. Its all propreity software which doesnt get you far. I would recommend not staying longer than a year if you can because it just gets worse from there. You will become obselete and in this job market, I have seen many former co workers who were let go during the last layoff still struggling to find work as their skills dont translate well anywhere else.
There is a high turnover rate, micromanagement, an odd promotions structure and an unfair bonus structure. Let me put it this way, getting promoted from T1 Support to T1 Support 2 is an insult and their way of lying to your face. Its the same the exact job so its a fake promotion. Its very low pay and the bonuses are hard to get especially if you take any PTO.
You really cant trust management when they discuss you and any disciplinary actions you may have received with other people. Talking to HR about it gets you no where but more discipline and retaliation.
If you are Non Technical, this could be a good place for you to grow your career if not, dont stay too long.
Also, let me make this clear, minority groups cannot represent each other. You will notice the higher you go the more white and male it gets. This is a fact. Again, minority groups dont represent each other so it means nothing to a poc if a white woman has a high position.
