Bullhorn reviews

3.9

70% would recommend to a friend

(720 total reviews)
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Art Papas

80% approve of CEO

64% positive business outlook

Bullhorn has an employee rating of 3.9 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bullhorn employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

720 reviews
3.0
Aug 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Amazing co-workers. This is a great place to get started if you lack real-world technical experience.

Cons

The pay is below-market. Inter-departmental communication is lacking. The sales and third-party implementation teams don't have a clear understanding of product functionality, leading to dissatisfied customers and unnecessary technical support interactions.

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Bullhorn Response
8y
One of the "pros" we often get is the ability every employee at Bullhorn has to make an impact. As a Technical Support Analyst, you're getting first-hand feedback from our customers- share it! If you're encountering problems that are due to implementation or sales errors, escalate it and help us figure out how to fix these. Take your own steps toward improving communication internally. We all have the power to improve our customer (and our employee) experience.
3.0
Aug 3, 2017

Some Good, Some Bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The coworkers here were among the best I have ever had. They genuinely care about each other and it feels more like a friend/family environment. The company also promotes being healthy at any given opportunity. The health benefits are great for the options available.

Cons

In support specifically, the company has slowly been shifting toward the call center mindset. This is counter intuitive to the work necessary to assist clients best. Through this gradual move, more and more employees are needed to help a single client and this causes more unnecessary stress to the employees as there never seems to be enough time to complete all the necessary work. Also, the cross-department communication has become more difficult as processes have been put in place. Lastly, employees are judged by the work based on the core values, but this is hypocritical as management frequently does the opposite of these core values.

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Bullhorn Response
8y
We used to be a mainly phone-only organization; now we do chat, phone, tickets and more. With these new channels, it's important to have measurement systems and KPIs so we know how we're doing. This isn't about becoming a call center, this is about evolving with our clients and ensuring we deliver an incredible customer experience. Our core values drive every part of our business, which is why every employee is reviewed and rated for each core value every quarter. We take this seriously: if you encounter someone acting counter to a core value, let your manager or HR know.
1.0
Jul 29, 2017

Dev Team

Recommend
CEO approval
Business Outlook

Pros

There are some okay benefits and the dev department uses libraries that look great on a resume.

Cons

There is a company value that discourages gossip yet the managers in 1:1 meetings only want to talk about co-workers and try to get as many negative comments as possible. They list a benefit as work from home whenever you want without needing a reason yet managers use it as a privilege against employees. Many employees are backstabbers so the team cohesion is low. The reporting structure of the dev team leads to bias, by the team lead, against certain members of the team and for others. The company prefers to hire individuals who want to spend the day talking and playing games rather than hiring for skills and experiences.

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Bullhorn Response
8y
Wow... I must admit I am surprised at how critical this review is of Bullhorn's people and culture. There is a clear disconnect between your perspective and how we in R&D view ourselves, our mission, and how we set each other up for success. I'm sorry you left with this view; we missed an opportunity to understand your sentiments prior to your departure. I invite you to reach out so we can have a clear and honest dialog about why you feel so negatively about Bullhorn and what we could have done to prevent this. Please contact me via phone or email so we can discuss. Jay VP, Research & Development
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Glassdoor has 765 Bullhorn reviews submitted anonymously by Bullhorn employees. Read employee reviews and ratings on Glassdoor to decide if Bullhorn is right for you.