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Businessolver

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Businessolver Client Operations Analyst reviews

2.1

1% would recommend to a friend

(11 total reviews)

Jon Shanahan

23% approve of CEO

2% positive business outlook

Ratings by category

2.0

Diversity & inclusion

1.6

Compensation and benefits

1.5

Culture & values

1.3

Work/Life balance

1.3

Senior management

1.3

Career opportunities

Ratings by demographic groups

Reviews by job title

11 reviews
1.0
Jul 19, 2023

Horrible

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Work From Home is the only positive.

Cons

Low pay Benefits are expensive They don’t care about the members or the Member Service Advocates who have to take the escalated calls from members. You are scored badly in QA for minor things. Zero work/life balance Hard to get days off and if they give it to you, it is the last minute.

avatar
Businessolver Response
2y
Thank you for your feedback.
5.0
Jun 22, 2021

phone calls

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

good work fun staff and inclusive

Cons

lots of standards to meet low breaks

avatar
Businessolver Response
4y
Thank you for your feedback.
1.0
Feb 6, 2018

Crazy polices and no empathy.

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Food, coworkers and helping members with sensitive situations. Good sups and nice building amenities. Company is expanding and that is good.

Cons

Crazy policies. Micromanaged and mandatory overtime. Doesn’t matter if you have kids or not. They tell you to work OT all of the time. If you don’t... you are reprimanded. The morale is terrible here. They talk about making it better every year around this time. I will be leaving soon and never turning back!

Viewing 7 - 9 of 11 Reviews
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