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      Businessolver

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      Businessolver Client Operations Representative reviews

      1.5

      4% would recommend to a friend

      (9 total reviews)

      Jon Shanahan

      25% approve of CEO

      4% positive business outlook

      Ratings by category

      2.0

      Diversity & inclusion

      1.3

      Culture & values

      1.1

      Work/Life balance

      1.1

      Senior management

      1.1

      Compensation and benefits

      1.1

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      9 reviews
      1.0
      Sep 22, 2023

      Idk

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bad not helpful bad management

      Cons

      Paychecks late at every paycheck

      avatar
      Businessolver Response
      1y
      Thank you for your feedback. We've never heard the late paycheck issue before...please reach out to your manager if this is still an issue.
      1.0
      Jul 19, 2023

      Horrible

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work From Home is the only positive.

      Cons

      Low pay Benefits are expensive They don’t care about the members or the Member Service Advocates who have to take the escalated calls from members. You are scored badly in QA for minor things. Zero work/life balance Hard to get days off and if they give it to you, it is the last minute.

      avatar
      Businessolver Response
      2y
      Thank you for your feedback.
      5.0
      Aug 30, 2021

      Great Company!

      Client operations representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, Regular check-ins with leaders, Open communication, Flexibility (when needed), Team members who are always willing to provide support, Execs make a real effort to be empathetic to employee needs, Great product, Opportunities for Advancement

      Cons

      Very fast-paced environment is not for everyone, Clients can be very demanding at times, Very stressful if supporting multiple implementations and during the busy open enrollment season

      avatar
      Businessolver Response
      4y
      Thank you for your feedback.
      Viewing 4 - 6 of 9 Reviews
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