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      Businessolver

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      Businessolver reviews

      3.4

      60% would recommend to a friend

      (561 total reviews)

      Jon Shanahan

      67% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Businessolver has an employee rating of 3.4 out of 5 stars, based on 561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Businessolver employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      561 reviews
      5.0
      Mar 15, 2022

      Great company!

      Member advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, time off, leadership

      Cons

      Very busy during annual enrollment season

      avatar
      Businessolver Response
      4y
      Thank you for your feedback.
      2.0
      Mar 4, 2022

      Great people, but an operational disaster

      Client operations lead (col)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people Competitive pay Remote working environment Good platform Wide array of clients

      Cons

      Very long working hours, especially during busy season. Zero downtime, every day is packed and it's impossible to not multi-task during every meeting. Teams do not communicate well, tech is not supportive or understanding of client facing teams. Inconsistent and very long work times for updates. Case submission is arduous, QA is completed by client facing teams. Analysts are not assigned per client. Strong "do everything yourself or crumble" mentality Off-shoring many jobs and seeing a huge drop-off in service level. Many people ignore emails and messages, case submission process (Clarizen) is very slow moving and bulky compared to other CRMs.

      avatar
      Businessolver Response
      4y
      Thank you for your feedback.
      2.0
      Mar 2, 2022

      There are better places to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - They try with diversity programs - Allow employees to be fully remote

      Cons

      - There is a lady at the top that still has her hands in everything and doesn't seem to understand how to scale the company.

      avatar
      Businessolver Response
      4y
      Thank you for your feedback. If you have more context to share, please reach out to me at mklipfel@businessolver.com.
      Viewing 220 - 222 of 561 Reviews
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      ReviewsBusinessolver reviews

      Glassdoor has 585 Businessolver reviews submitted anonymously by Businessolver employees. Read employee reviews and ratings on Glassdoor to decide if Businessolver is right for you.