Butternut Box reviews

4.4

84% would recommend to a friend

(174 total reviews)

Kevin Glynn and David Nolan

95% approve of CEO

90% positive business outlook

Butternut Box has an employee rating of 4.4 out of 5 stars, based on 174 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Butternut Box employee rating is 25% above average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

174 reviews
5.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Clear mission Inspiring leadership Dynamic company Genuine care is shown throughout the company and in the charity work we do Lots of dogs in and around the office Hybrid work (2 WFH days) Remote August and Christmas period that allow you to work from anywhere in the world

Cons

Working in a fast paced company sometimes means working overtime

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Butternut Box Response
1y
Thank you for your thoughtful review! We’re thrilled to hear that our mission, leadership, and commitment to genuine care resonate with you, and we’re proud that initiatives like our charity work and flexible work arrangements contribute positively to your experience. We understand that the fast-paced nature of a dynamic company like ours can sometimes require extra hours, and we truly appreciate the dedication and energy you bring to your role. We’ll continue to look for ways to support balance as we grow. Thanks again for your feedback and for being an invaluable part of our team!
1.0
Sep 29, 2024

Avoid

Recommend
CEO approval
Business Outlook

Pros

- Free food for you and your pet

Cons

They say in your first week that you’re in the 3% that made it well count yourself lucky if your in the 97% that didn’t. I’ve worked in many places and never in my life have I experienced such poor management. They pride themselves on feedback but it’s always personal and negative and then wonder why you don’t have enthusiasm to do go the ‘extra mile’. There are so many cliques it felt like high school and management just promote their friends. If you want to make it you either have to have been lucky and been there when they started, back stab, or be your managers pet whilst reading the company values every night before bed like they’re gospel. Don’t expect to get anywhere on actual hard work.

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Butternut Box Response
1y
Thank you for sharing your candid feedback with us. We’re really sorry to hear that your experience did not reflect the environment we aim to create at Butternut Box. Your comments about management practices, team dynamics, and the feedback culture are really valuable insights we can use to strive for better, and we’re committed to addressing these areas to ensure a more positive experience for all our squad members. We wholeheartedly share your belief in the importance of fair and merit-based progression. We recently introduced a structured career step framework for both individual contributors and managers, with the aim to make progression pathways more transparent. Our goal is for everyone to feel recognised and supported based on their contributions to Butternut Box. Thank you again for your honesty and we wish you all the best in your future endeavours.
3.0
Sep 8, 2024

Forced return to office and low pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company culture can be fun if you're into organised fun. Colleagues are all nice, and I enjoy working for a dog-obsessed company, as I too am dog-obsessed.

Cons

Sadly they are forcing a return to office 3 times a week, when the office is quite far out from central and a pain to get to for many employees. The pay is also significantly below average, and very little guidance on how to rise up the ranks. Feel like if I want better pay, I will have to leave the company. It was probably a great place to work if you got your foot in the door 3+ years ago and could work your way up fast, but not anymore for new people.

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Butternut Box Response
1y
Thank you for taking the time to share your experience with us. We’re delighted that you enjoy our dog friendly culture and the camaraderie with your colleagues. these are core aspects of what makes Butternut a special place to work. We understand that commuting to our West London office three times a week can be a challenge, depending on where you’re located in London, and we truly appreciate the commitment it requires. In-person collaboration is essential to our culture and fosters the creativity, teamwork, and energy that drive Butternut forward. That said, we’re dedicated to ensuring the time spent in office together is meaningful and rewarding. We appreciate your feedback on pay and career progression as we’re committed to ensuring competitive compensation and clear growth opportunities for everyone at Butternut. Recently, we introduced a structured career step framework for both individual contributors and managers to make progression pathways more transparent. We also hold annual salary reviews and frequently grant additional share options to high performers as part of our commitment to recognising and rewarding contributions. Thank you for sharing your insights, they’re invaluable as we strive for better in the areas mentioned.
Viewing 43 - 45 of 174 Reviews

Glassdoor has 195 Butternut Box reviews submitted anonymously by Butternut Box employees. Read employee reviews and ratings on Glassdoor to decide if Butternut Box is right for you.