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      CAI

      Engaged Employer

      CAI reviews

      3.0

      39% would recommend to a friend

      (549 total reviews)
      avatar

      Tom Salvaggio

      44% approve of CEO

      39% positive business outlook

      Ratings by demographic groups

      CAI has an employee rating of 3.0 out of 5 stars, based on 549 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      549 reviews
      3.0
      Sep 18, 2025

      Ok job if you're looking to make some money on the side

      Image verifyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management was very nice as easy to work with.

      Cons

      Job can be pretty monotonous. No advancement opportunities

      avatar
      CAI Response
      8mo
      Thank you for your feedback! We’re glad you found management supportive and easy to work with. We also appreciate your input about the role and advancement opportunities. Our culture has a commitement to provide accessible growth opportunities for our teammates and we want to see everyone succeed. If you would like to discuess further about your experience, please contact our HR team. Thank you again for your time!
      3.0
      Sep 16, 2025

      Good started into IT, No promotions and under staffed Help Desk teams.

      Help desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great Entry into IT -Rapidly expands your skillset and Resume -Good Benefits

      Cons

      -Overworked for the pay, especially dependent on the contract you support -No real avenues of promotion or specialization -Consistently understaffed for high call volume teams -No PTO -Training new hires is unpaid

      avatar
      CAI Response
      8mo
      Thank you for sharing your feedback and for highlighting the positive aspects of your experience, including the opportunity to rapidly expand your skillset and gain valuable entry into the IT field. We’re glad to hear that these opportunities have helped you grow professionally. We also appreciate your honest feedback about areas where we can improve. Your input is valuable, and we are committed to creating an environment where employees feel supported, engaged, and able to grow within their roles. If you'd like to share more details on your experience, we encourage you to connect with our HR team directly.
      1.0
      Sep 14, 2025

      Terrible

      Information technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paycheck was only pro, despite lower than market salary and mediocre benefits.

      Cons

      Promotions based on nepotism and favorites. Incompetence excused and rewarded. Good ideas stolen and presented by management as their own. Raises based on politics. No room for promotions (except for favorites). Awards and recognition only for butt kissers. People threatened do what they were told. People pressured to do questionable things to make the client happy. Competent people were hired from outside but their input was ignored. Management got fancy company trips and tried to keep it secret from regular staff - but we knew because managers were all out at same time.

      avatar
      CAI Response
      8mo
      Thank you for sharing your feedback and for taking the time to provide insight into your experience at CAI. We are deeply sorry to hear that your time with us left you feeling this way. At CAI, we are committed to fostering a culture of fairness, transparency, and respect, where all employees feel valued, heard, and supported. Your concerns about promotions, recognition, and workplace practices are important to us, and we take them very seriously. If you would be willing to share more details about your experience, we encourage you to reach out to our HR team so we can better understand your experience. Thanks again for your feedback and wishing you the best in your career journey.
      Viewing 28 - 30 of 549 Reviews
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      ReviewsCAI reviews

      Glassdoor has 654 CAI reviews submitted anonymously by CAI employees. Read employee reviews and ratings on Glassdoor to decide if CAI is right for you.