Does CAI pay their employees well?

According to anonymously submitted Glassdoor reviews, CAI employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at CAI. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at CAI?

42% of CAI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAI 3.4 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at CAI?

Service Desk Analyst (39) , Business Analyst (18) , Project Manager (17) , Help Desk Analyst (13) , IT Service Desk Analyst (13) , Software Developer (12) , Consultant (8) , Programme Analyst (8) , Image Verifyer (7) , Manager (6) , Analyst (5) , Intern (5) , Service Desk Intern (5) , Software Engineer (5) , Executive Director (4)

What are the pros of working at CAI according to real employee reviews?

"Met some good people (mostly contractors or engineers)" ((in 37 reviews)); "good benefits available for contractors" ((in 36 reviews)); "You’re able to work from home." ((in 17 reviews)); "But good managers are few and far between." ((in 17 reviews)); "Supportive and friendly work environment." ((in 14 reviews))

What are the cons of working at CAI according to real employee reviews?

"Pay is low and that you have to work 5 hour 5 shifts." ((in 48 reviews)); "Poor management, technology failed daily and for a tech company that shouldnt happen." ((in 32 reviews)); "Low salary.No 401 contribution from employer" ((in 19 reviews)); "No Training." ((in 13 reviews)); "No PTO offered for hourly employees and there’s no plan in place for career advancement." ((in 12 reviews))

What are employees saying about CAI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAI layoffs and their outlook for job security at CAI in 2026.

What are the top reviewed CAI locations?

Allentown , Newark , Harrisburg , Chicago , Boca Raton , Orlando , Wilmington , Indianapolis , New York , Philadelphia , Pittsburgh , Tallahassee , Houston , Cleveland , Jacksonville , Tampa , Atlanta , Washington , Austin , Dallas , Los Angeles , Bethlehem , Miami , Ocoee , Dover , Flemington , Jersey City , Livingston , Princeton , Elkton

CAI reviews

3.0

42% would recommend to a friend

(550 total reviews)

Tom Salvaggio

44% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (550 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CAI has an employee rating of 3.0 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

550 reviews

3.0

Apr 24, 2020

Typical Call Center Job

It support analyst

Recommend

CEO approval

Business Outlook

Pros

A job, fixed hours, stable income

Cons

Transition job for almost everyone who has a choice. Labor intense industry, making profits on the low wage

CAI Response

6y

We appreciate you taking the time to respond. All the best! - CAI

2.0

Apr 18, 2020

Not a good company to work for

Senior solutions consultant

Recommend

CEO approval

Business Outlook

Pros

Able to work remotely - that was the one good thing of all the many bad ones

Cons

Lousy Management, No 401K matching, No Bonuses, Expensive Health Care, Out dated technology, No training, Cheap

CAI Response

6y

Thank you for taking the time to review your experience with CAI, Your thoughts will be shared on how we can continue to improve. All the best.

3.0

Apr 1, 2020

Decent place to work

It service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Competitive Pay No Micro MGMT Above average pay

Cons

No 401K match. Other benefits lacking as well

CAI Response

6y

CAI appreciates that you took the time to review us and your current working experience. We wish you all the best.

Viewing 343 - 345 of 550 Reviews

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Jobs at CAI

Project Delivery Lead

Desktop Support Specialist

Technical Application Support Analyst

CAI

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Typical Call Center Job

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