Does CAI pay their employees well?

According to anonymously submitted Glassdoor reviews, CAI employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at CAI. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at CAI?

42% of CAI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAI 3.4 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at CAI?

Service Desk Analyst (39) , Business Analyst (18) , Project Manager (17) , Help Desk Analyst (13) , IT Service Desk Analyst (13) , Software Developer (12) , Consultant (8) , Programme Analyst (8) , Image Verifyer (7) , Manager (6) , Analyst (5) , Intern (5) , Service Desk Intern (5) , Software Engineer (5) , Executive Director (4)

What are the pros of working at CAI according to real employee reviews?

"Good benefits offered but they are expensive" ((in 37 reviews)); "Met some good people (mostly contractors or engineers)" ((in 35 reviews)); "But good managers are few and far between." ((in 19 reviews)); "Good work life balance for all employees" ((in 17 reviews)); "Supportive and friendly work environment." ((in 15 reviews))

What are the cons of working at CAI according to real employee reviews?

"Pay is low compared to industry and what clients are billed" ((in 51 reviews)); "Poor management, technology failed daily and for a tech company that shouldnt happen." ((in 31 reviews)); "Low salary.No 401 contribution from employer" ((in 17 reviews)); "No Training." ((in 12 reviews)); "No matching 401k and benefits/insurance is expensive!" ((in 11 reviews))

What are employees saying about CAI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAI layoffs and their outlook for job security at CAI in 2026.

What are the top reviewed CAI locations?

Allentown , Newark , Harrisburg , Chicago , Boca Raton , Orlando , Wilmington , Indianapolis , New York , Philadelphia , Pittsburgh , Tallahassee , Houston , Cleveland , Jacksonville , Tampa , Atlanta , Washington , Austin , Dallas , Los Angeles , Bethlehem , Miami , Ocoee , Dover , Flemington , Jersey City , Livingston , Princeton , Elkton

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CAI

CAI reviews

3.0

42% would recommend to a friend

(550 total reviews)

Tom Salvaggio

44% approve of CEO

42% positive business outlook

Ratings by demographic groups

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CAI has an employee rating of 3.0 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

550 reviews

4.0

Oct 25, 2018

Service Desk Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

flexible，no stress, friendly manager and peers

Cons

limited career path and development

CAI Response

Thank you for your insight.

4.0

Oct 11, 2018

MSP Practice.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people. Solid compensation and well managed.

Cons

Depending on the group, you will not have much interaction with your managers.

3.0

Sep 7, 2018

Poor management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing is very positive to mention

Cons

No 401k matching Poor salaries Management keeps changing their minds on the direction of the company

Viewing 376 - 378 of 550 Reviews

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Service Desk Analyst

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Poor management

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