CAI reviews

3.0

42% would recommend to a friend

(550 total reviews)
avatar

Tom Salvaggio

44% approve of CEO

42% positive business outlook

CAI has an employee rating of 3.0 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

550 reviews
2.0
Jun 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Good Work-Life Balance Relaxed environment Working here isn't that bad unless you actually want to work and succeed in your career (see cons)

Cons

This is a dinosaur company that only serves other dinosaur companies and/or fossils. Any highly positive reviews are either from an earlier point in the companies time or were put there by managers that were told to do so more recently. Over the 4 years I was at this company I've seen nothing but downside. Our glassdoor rating has plummeted, more and more employees are leaving to seek better opportunities, and more work is being outsourced. You cannot build a career here, there is no growth ladder, no way to visualize yourself within the next 2, 4, or 5 years if you decide to stay. Plus because we do not follow any other basic industry practices or use modern technologies. You will be laughed at in other interviews when you describe your experience. There is absolutely no innovation within corporate, and other locations feel like separate companies instead of following after corporates examples. Absolutely no communication on company vision or between teams, employees are left in the dark. The organization is cheap, refuses to invest in its own infrastructure for the products it is desperately trying to sell. Products and services are outdated, no research is being done on what other competing companies are offering. The industry has far outpaced what the company thinks the industry needs. Underpaid. You will be salaried at about 5k to 10k off of industry median rates. Plus no 401k match. Managers lie to the CEO on how a product is performing just so they don't get the blame. There are also a few products that have only cost the company money for years, move on and INNOVATE. Don't just create a product you think the world needs. Solve a problem that exists within the industry. There also is this thought process that upper-level employees think. It's along the lines that we are best at what we do because we are "Computer Aid" and we are a "World Leader". We are far from a world leader, we are a drop in the bucket. Just an old IT company that does not know what it wants to be and refuses to change its thinking. A great example of this is the website design. In 2016 the website looked like it was from 1993 and wasn't updated until 2017. How can you expect to sell products and services to modern companies without even having a modern looking website? Honestly, I see no growth in this company over the next 2, 4, or even 8, years. If you still work there, start looking elsewhere. There are way better opportunities, trust me. If you are a prospective candidate pass on this and move on. All of this piling on top of each other makes your work mundane and meaningless.

avatar
CAI Response
7y
Like the technology field itself, CAI is constantly evolving and is working hard to expand the solutions we offer clients. This year we have invested in building a team of experts to help companies select and implement intelligent automation. Our agile and cloud practice area also is giving employees new ways to contribute their expertise. We aim to create a community in which collaborative peer-to-peer relationships and autonomous teams can develop and grow in a way that builds trust and innovative thinking. We pay close attention to the market and work to give our employees opportunities to deepen their skills and grow in their fields, so they benefit both personally and professionally.
3.0
May 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Worked with some good people at Computer Aid, Inc, over the years, but also with some questionable ones. The company used to be significantly better at providing training and advancement opportunities, but that waned in the last few years (at least from my perspective). The lower pay meant they generally kept people around longer than an average IT contracting firm, but that was also a sound business decision, in some cases. Flexibility of working offsite was a good bonus.

Cons

The pay was always under par, even for my relative skill set, and years of experience. Middle and upper management was good at selling, but had questionable ethics and interpersonal dynamics with employees. Eventually, you feel stuck on a government/state or another contract, and there is not a lot of ways out, depending on the skill set. Did not provide any outside educational incentives either, at least not on the employee level.

Viewing 385 - 387 of 550 Reviews

Glassdoor has 655 CAI reviews submitted anonymously by CAI employees. Read employee reviews and ratings on Glassdoor to decide if CAI is right for you.