Does CAI pay their employees well?

According to anonymously submitted Glassdoor reviews, CAI employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at CAI. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at CAI?

42% of CAI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAI 3.4 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at CAI?

Service Desk Analyst (39) , Business Analyst (18) , Project Manager (17) , Help Desk Analyst (13) , IT Service Desk Analyst (13) , Software Developer (12) , Consultant (8) , Programme Analyst (8) , Image Verifyer (7) , Manager (6) , Analyst (5) , Intern (5) , Service Desk Intern (5) , Software Engineer (5) , Executive Director (4)

What are the pros of working at CAI according to real employee reviews?

"Met some good people (mostly contractors or engineers)" ((in 39 reviews)); "Good benefits offered but they are expensive" ((in 37 reviews)); "But good managers are few and far between." ((in 19 reviews)); "Work/life balance is great!" ((in 15 reviews)); "Supportive and friendly work environment." ((in 14 reviews))

What are the cons of working at CAI according to real employee reviews?

"Pay is low and that you have to work 5 hour 5 shifts." ((in 44 reviews)); "Poor management, technology failed daily and for a tech company that shouldnt happen." ((in 31 reviews)); "Low salary.No 401 contribution from employer" ((in 16 reviews)); "No PTO offered for hourly employees and there’s no plan in place for career advancement." ((in 14 reviews)); "No Training." ((in 13 reviews))

What are employees saying about CAI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAI layoffs and their outlook for job security at CAI in 2026.

What are the top reviewed CAI locations?

Allentown , Newark , Harrisburg , Chicago , Boca Raton , Orlando , Wilmington , Indianapolis , New York , Philadelphia , Pittsburgh , Tallahassee , Houston , Cleveland , Jacksonville , Tampa , Atlanta , Washington , Austin , Dallas , Los Angeles , Bethlehem , Miami , Ocoee , Dover , Flemington , Jersey City , Livingston , Princeton , Elkton

CAI reviews

3.0

42% would recommend to a friend

(550 total reviews)

Tom Salvaggio

44% approve of CEO

42% positive business outlook

Ratings by category

3.4

Work/Life balance

3.3

Diversity & inclusion

2.9

Culture & values

2.8

Compensation and benefits

2.7

Career opportunities

2.6

Senior management

CAI has an employee rating of 3.0 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

550 reviews

4.0

Jul 7, 2008

Working hard in Albany

Programmer

Recommend

CEO approval

Business Outlook

Pros

Management is responsive when I have an issue or concern, although that is rare. The benefits are OK and there are additional services offered throughout the year. Aflac was recently added. Mileage rates were recently increased although that I don't use that benefit. The customer is very good to work for and even though I am not a part of their company I am treated fairly and like a part of their staff.

Cons

The Account Manager visits rarely or checks on how I am doing. Raises are almost non-existant. There isn't a clear career path

2.0

Jun 12, 2008

If you desperately need a job, go to CAI. If not, find somewhere else to work.

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

we work in an air conditioned office.

Cons

We are treated like six year olds. Expected to do more and more work. Judged on practices we are not familiar with and not trained on. No opportunities for advancement. openings are always filled from outside. No feedback for jobs well done.

2.0

Jul 1, 2026

Not the worst but not the best if you value growth

Product manager

Recommend

CEO approval

Business Outlook

Pros

Overtime is available and easy to get after a couple of month

Cons

Organizational structure broken. Passive aggressive leadership.

CAI Response

1d

We hear you, and we appreciate you taking the time to share this. Feedback like yours carries real weight and is not something we take lightly. Every member of our team deserves to feel valued and supported, and we always welcome the opportunity to better understand individual experiences. We encourage you to reach out to your manager or HR team directly to continue this conversation. Thank you for your continued time and commitment to CAI.

Viewing 187 - 189 of 550 Reviews

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Jobs at CAI

BI Developer (Databricks)

Manager, Project Management

Senior HCM Business Analyst

Financial Data Analyst

Senior HCM Business Analyst

CAI

CAI reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Working hard in Albany

If you desperately need a job, go to CAI. If not, find somewhere else to work.

Not the worst but not the best if you value growth

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