CARCHEX reviews

4.2

88% would recommend to a friend

(94 total reviews)

Scott Levy

90% approve of CEO

89% positive business outlook

CARCHEX has an employee rating of 4.2 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CARCHEX employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

94 reviews
5.0
Oct 19, 2023

My Experience

Recommend
CEO approval
Business Outlook

Pros

Great place to work at . everyone is friendly and the management are very helpful

Cons

they need better vending machines with a variety of snack options . lol

avatar
CARCHEX Response
2y
Thank you for taking the time to leave a positive review as a relatively new Call Transfer Agent! We pride ourselves on having a supportive and hands-on management team for our Call Transfer department. Our managers’ broad level of experience and knowledge has proven crucial to growing and maintaining a strong team. Any suggestions you have for improving the vending machine/snack options should be discussed with your Human Resources Team so they can work with the vendor to see what is available. Thank you for your feedback, we hope for many more years of success with you on the CARCHEX Team!
5.0
Oct 18, 2023

Great Workplace Culture!

Recommend
CEO approval
Business Outlook

Pros

I greatly enjoy coming to work every day because of my coworkers, there is never a dull moment in this office and I really feel like a part of a team here. My managers are incredibly nice and understanding when I need to take off, or if I am running late in the morning. They are also super helpful and never condescending which is something a lot of people sadly deal with in their workplaces. When I graduated from Towson University, I was afraid that I wouldn't have a social life and that I would have a hard time meeting new people and friends, but in my short time here I have already made lasting relationships with people of all different walks of life and now I cannot imagine my life any other way!

Cons

Honestly there are very few cons for me at CARCHEX. The only issue I face here is when people microwave food that smells :D but thankfully that is a very rare issue

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CARCHEX Response
2y
Thank you for the wonderful feedback, we enjoy having you on the CARCHEX Team! It is one of our goals as an organization to create and maintain a fun and inviting work atmosphere for all departments and employees. We are truly pleased to hear how much you have enjoyed your time thus far at CARCHEX and the professional relationships you have made. We are also happy that you mentioned the ease you feel when emergencies or other situations that impact your schedule arise. Leadership at CARCHEX understands how important work life balance is. We strive to support our team in all situations and be understanding of employees when personal life affects work life. Communication is key. When we communicate effectively and efficiently, we will continue to do great things together. We also appreciate your advice to management. As we adjust back to fully in-office work, there will be many opportunities for the entire CARCHEX team to interact. If you have specific ideas for engagement activities for the staff to participate in, we encourage you to work directly with the Human Resources Team - employee engagement is high on HR’s list of importance. We look forward to many more years of success with you on the CARCHEX Team!
5.0
Sep 25, 2023

No cap sales floor

Recommend
CEO approval
Business Outlook

Pros

CARCHEX is a great place to work if you are a true sales person, you will love this place. They give you everything you need to be successful. And best of all there is no sales cap.

Cons

Not many cons I can think of

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CARCHEX Response
2y
Thank you for your positive feedback as one of our tenured Sales Managers! At CARCHEX we pride ourselves on our in-depth training programs that provide our staff with all the tools needed to be successful on the sales floor. Our training was developed to support newly hired Sales Reps all the way to those Sales Reps who have multiple years of experience. We believe that in addition to the comprehensive training, the continued support and knowledge from our management team and the overall willingness of the Sales Reps to succeed themselves, that our Sales Reps are able to flourish in their career. Allowing a sales floor where there is no cap on earnings has also proven to be a successful tool for our Sales Reps. We encourage our team to put in the extra effort where they see fit to continue to meet their earnings goals with no limit on what they can achieve. Thank you again for the positive review, we wish you continued success in your career with CARCHEX!
Viewing 49 - 51 of 94 Reviews

Glassdoor has 94 CARCHEX reviews submitted anonymously by CARCHEX employees. Read employee reviews and ratings on Glassdoor to decide if CARCHEX is right for you.