CARCHEX reviews

Thank you for taking the time and effort to provide us with some insight about your experience working at CARCHEX. While it’s difficult to hear that you don’t believe that the CARCHEX sales model is working for you, we wanted to help address your concerns. Looking at the metrics for the month of August, the most recent available, there are a few things that you have claimed that are simply inaccurate. Over 80% of the sales team (which includes Specialists within their first month of employment) successfully hit the monthly bonus of at least $1,500 with many Vehicle Protection Specialists making much more on top of their commission from sales. In fact, the average bonus for a Vehicle Protection Specialist was $4,000 for the month with a high payout of $8,300. In addition, the average Vehicle Protection Specialist is earning an average income of over $85,000 per year. In regard to the second part of your feedback around the leads and product pricing, we believe we have set up a fair playing field for all Vehicle Protection Specialists. For example, we are proud that a new employee, who just recently graduated college, was able to become a top 5 Vehicle Protection Specialist in only his second month of employment. As for pricing, we are competitively priced in the marketplace and offer many ways to help consumers pay for their Vehicle Protection Plans over time, without charging our customers interest or requiring a credit check. We have and always will sell value provided, not just to be the lowest price on the market. Our conversion rates to sale have been extremely consistent over the past 2 years and our Vehicle Protection Specialists are earning more than ever before. As a current employee, we do hope that you take advantage of our on-going training and call reviews in order to improve your sales, product knowledge and time management skills to help you earn more money. We remain available to help and welcome your feedback on this site or in person. We’re always here to help you achieve your personal goals but that also takes commitment from you. Blaming lead quality and pricing which has not changed in two years for your personal results is much easier than doing the work it takes to be successful. Let’s work together to help you improve, we look forward to diving in!