CARCHEX reviews

4.2

88% would recommend to a friend

(94 total reviews)

Scott Levy

90% approve of CEO

89% positive business outlook

CARCHEX has an employee rating of 4.2 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CARCHEX employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

94 reviews
5.0
Oct 1, 2019
Recommend
CEO approval
Business Outlook

Pros

I started in the Call Transfer side of Carchex and was given the opportunity after a few months to progress into a new position in the sales department. Since being a Sales Representative I've been able to make substantially more money and was cared for throughout my transition to this side. It's a great place to work!

Cons

Some Evening and Weekend work but Minimal compared to other Sales Jobs

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CARCHEX Response
6y
Thank you for taking the time to provide this review. We are happy you were able to successfully move from Call Transfer Agent to Vehicle Protection Specialist at CARCHEX! It’s not always easy to move from one department to another in any company. We are happy to hear that we were able to provide you the support you needed to successfully make this transition. We pride ourselves in providing individuals like you with the opportunity to shine in different roles at CARCHEX. As for evenings and weekends, we agree that its not the best part of the job but, as you mentioned, we try to do our best to limit the weekend and evening schedules so its is fairly shared by all Vehicle Protection Specialists. We look forward to having you as a member of the CARCHEX team for many years to come! Kevin Kiddy Talent Acquisition Manager kkiddy@carchex.com 410-527-9280 ext. 1490
5.0
Oct 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay, experience, culture. I have been for 3 months and have been taught how to efficiently sell the vehicle service contracts that Carchex offers. In my 3 months in this position, I am on track for over 100k in my first year! Is a great company for anyone who has a good work ethic, and is willing to learn the process.

Cons

No cons for this company

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CARCHEX Response
6y
Thank you for taking the time to provide this review. We are happy you are able to achieve your personal earnings goals as a Vehicle Protection Specialist at CARCHEX! Thanks for acknowledging our training process. Over the past 18 months, we have revamped the training process with the single goal of making our newly hired Vehicle Protection Specialists successful quicker. Based on your feedback, it appears we have succeeded! Be assured that we will always tweak our processes so everyone on the CARCHEX team has the best opportunity to succeed and achieve their career goals. Kevin Kiddy Talent Acquisition Manager kkiddy@carchex.com 410-527-9280 ext. 1490
5.0
Sep 30, 2019

Great sales job with great benefits

Recommend
CEO approval
Business Outlook

Pros

The job pays well for those that work hard

Cons

Sometimes uncertain income even if u work hard

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CARCHEX Response
6y
Thank you for taking the time to provide this review based on your experience as a Vehicle Protection Plan Specialist. As with most careers that have commission-based compensation, there are times that it feels like earnings may be uncertain. We balance that with a minimum guaranteed commission and monthly bonus tiers that are revised at least monthly to reflect the current status of the market. We are proud that over the last 18 months, not only is average compensation for Vehicle Protection Specialists at its highest, it is also the most consistent (month over month) than it has ever been. We have only been able to accomplish this because of feedback like yours. We are always evaluating our Vehicle Protection Plan Specialist compensation plan to make sure that we not only counter market conditions but that each Protection Plan Specialist has a fair opportunity to earn the maximum. Thanks for the feedback and keep it coming so we can get even better! Kevin Kiddy Talent Acquisition Manager kkiddy@carchex.com 410-527-9280 ext. 1490
Viewing 76 - 78 of 94 Reviews

Glassdoor has 94 CARCHEX reviews submitted anonymously by CARCHEX employees. Read employee reviews and ratings on Glassdoor to decide if CARCHEX is right for you.