CARFAX Software Developer reviews

3.7

96% would recommend to a friend

(48 total reviews)
avatar

Bill Eager

56% approve of CEO

90% positive business outlook

Software Developer employees have rated CARFAX with 3.7 out of 5 stars, based on 48 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. CARFAX is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Information Technology industry (3.6 stars).

Reviews by job title

48 reviews
2.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Another year of 4-day summer work week - a really good benefit. The people, for the most part, are really great to work with. I wish I was learning more at my job but the tech is pretty old stuff - seems like 30 years of doing the same thing.

Cons

It's not just about the RTO - for sure that's a big part of the unhappiness (at least in the office) - but more about leadership just burying its head in the sand and thinking they can wait it out until it all blows over. Whether they want to acknowledge it or not, the culture is quickly dying here. This is clear when you see the same, canned HR response to every negative glassdoor review: "Thanks for your feedback! We had to make hard decisions!" No you didn't. The decisions were easy - you just continually made the wrong decision. The contempt that our CEO has for the employees at CARFAX is obvious. He can't even bring himself to address us at meetings, instead pushing senior team members in front of the staff. Taking on the role of dictator, he instituted that management spend four days a week in the office over the summer. The result? Managers now resent their employees that only have to come in 3 days - and their annoyance is visible. It makes for a hostile working environment. Instead of a positive weekly email kicking off our (amazingly good benefit) of summer fridays, we got a reminder that our summer friday benefit is actually a net negative for company - something we should feel bad about because we're "losing 20% of our productivity." Super inspiring stuff from our CEO. And that might not be a problem if the inequity wasn't so blatent and hypocritical - we all hope the senior management team (and half the company in the dealer business side!) had a wonderful holiday down in Florida - treated to resort accomodations and incredible meals. All the while, we're pestered to "vote for work smarter ideas" where we highlight how we can all save the company money. It's like working at Exxon and being told to recycle your soda can to save the earth.

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CARFAX Response
2y
Of the many things we value at Carfax, one of them is the opinions of our team members. Some people like being in the office, others don't. Some people like hearing from other members of the leadership team, others don't. That's what makes the decisions we make difficult - knowing they won't please everyone. But every decision is made with our people and our customers in mind. There is so much that makes Carfax special, but most important is the team of people we have who believe in our mission and are proud of the work we do day in and day out to deliver on that mission. If there's something you think we can do to make that experience better for everyone, please reach out to hrquestions@carfax.com. Thank you for sharing your opinion with us.
2.0
Sep 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Work-life Balance Chill workplace Friendly People

Cons

Low comp pair-programming all day long Slow Career growth

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CARFAX Response
2y
Thanks for being part of Team Carfax and sharing your experience with us. In addition to base salary, we think the combination of our bonus, benefits package, Wellness reimbursement, credits to our Team Store, paid time off and more helps ensure we're highly-competitive in the market. Taking advantage of our learning development plans that managers use is a great way for Team Carfax members to own and track their career paths with us. We're sure glad you enjoyed working in a great environment with our incredible team! Thanks again.
1.0
Jun 1, 2023
Recommend
CEO approval
Business Outlook

Pros

4-day summer work week (Memorial to Labor Day)

Cons

Unfortunately, my time at CARFAX has been marked by a lack of responsiveness to employee concerns and a failure to truly listen. Despite attempts to provide feedback and suggestions, it often feels like our voices go unheard or are dismissed without proper consideration. This has led to a sense of frustration and a perceived lack of value for employee opinions. In addition, the decision to force employees back into the office has been deeply disappointing. Given the significant changes in work dynamics and the success of remote work during COVID, many employees were hoping for continued flexibility or a more gradual transition back to the office. However, the mandatory return has disregarded the preferences and concerns of employees, causing unnecessary stress and disruption. The lack of consultation and transparent communication surrounding this decision has further eroded trust and morale within the organization. It is crucial for a company to engage in open dialogue with its employees, especially when making significant changes that impact their work-life balance and well-being. By not considering their perspectives, CARFAX has missed an opportunity to create a more inclusive and supportive environment. I strongly believe that a company's success lies in its ability to listen to its employees and value their opinions. When employees feel heard, they become more engaged, motivated, and loyal. I encourage CARFAX to reconsider its approach to employee feedback and take steps to foster a culture of open communication and genuine collaboration. It is my hope that CARFAX recognizes the importance of listening to its employees and takes meaningful actions to create a more inclusive and employee-centric work environment.

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CARFAX Response
3y
Thanks for letting us know your thoughts. We listen but lead and while our decisions about how we work may not please everyone, we're doing what's best for CARFAX. While many companies are cutting back, we're still providing schedule flexibility and a great Work-Life Balance, including our extra days off during the holidays and 4-day summer work weeks. Thanks for being part of our team.
Viewing 16 - 18 of 48 Reviews

Glassdoor has 718 CARFAX reviews submitted anonymously by CARFAX employees. Read employee reviews and ratings on Glassdoor to decide if CARFAX is right for you.