CARVANA reviews

2.8

37% would recommend to a friend

(3,165 total reviews)

Ernie Garcia

49% approve of CEO

38% positive business outlook

CARVANA has an employee rating of 2.8 out of 5 stars, based on 3,165 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CARVANA employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Free soda's and that's about it.

Cons

Inconsistent Policies: New hires are provided with a point system/handbook that is either outdated or intentionally misleading. I was told call-outs were 1 point, only to find out after being sick with RSV that it was actually 2 points. Zero Medical Flexibility: Management explicitly stated they do not accept doctor's notes, even for documented, contagious illnesses like RSV and sinus infections. Lack of Basic Medical Knowledge: Upper management asked if a diagnosed respiratory virus was contagious while I was actively fevering (101.5°F) in a meeting. Ultimatums Over Safety: I was given a "stay or you're fired" ultimatum while severely ill, despite the handbook suggesting a partial point for leaving early.

1.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Your coworkers that go through the same struggles daily as you do.

Cons

- Clicky management. If you are not bowing down or snitching on your peers to "boost what the management team can do better on" than you are run down for your work ethic and put into a corner and being told - great job, but can you do this and also that. - Lacks of clarity with development. Leadership team doesn't have a clear pathway of what growth looks like (unless you're in their click). They promote people who do the basics and tell others "they aren't there yet". - Lacks of processes. If you don't create your own flow - good luck. There's not one and then if you do something they don't like; they then tell you "here's the process - without presenting a clear process". - They change things frequently without any idea of why or how to properly excute the change. They just switch things up and tell you "be flexible and a team player".

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Can’t think of a single one.

Cons

Yikes. This company is run by people hungry for a title but incompetent at leadership. Silos are rampant and if you try and collaborate to solve a problem you will be disciplined. The company does so many anonymous surveys but doesn’t action any of the feedback. There are zero skip levels happening in the field to figure out what’s going on and how to fix it. My direct manager was egotistical, power hungry and convinced that their way was the only way of doing things regardless of the negative impact and direct feedback from the team. Upper leadership blindly follows their own narratives of what they believe to be true regardless of data and facts. I would run far far away. The Carvana values are used as lip service and not actually in practice.

Viewing 49 - 51 of 3,165 Reviews

Glassdoor has 3,214 CARVANA reviews submitted anonymously by CARVANA employees. Read employee reviews and ratings on Glassdoor to decide if CARVANA is right for you.