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CCC Intelligent Solutions

Engaged Employer

CCC Intelligent Solutions reviews

3.6

55% would recommend to a friend

(567 total reviews)
avatar

Githesh Ramamurthy

79% approve of CEO

53% positive business outlook

CCC Intelligent Solutions has an employee rating of 3.6 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CCC Intelligent Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

567 reviews
2.0
Oct 12, 2018

Arrived happy, left disappointed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great and leading technology for the auto claims vertical - Worked with some great people

Cons

- Overworked and under-appreciated - Poor CS leadership that provides little to no guidance or support, doesn't listen to their people, and easily places blame on others before gaining any understanding - CSM on-boarding is poor and gives no direction to our daily objectives and overall goal in the role. Shadowing just doesn't cut it. - There's an "in" group, so you tend to feel outcasted

2.0
Sep 19, 2018

Depends on the department...

Recommend
CEO approval
Business Outlook

Pros

There are some very talented people that work for CCC.

Cons

Not sure if the atmosphere has changed, but for me, there were SO MANY #MeToo moments! CCC is (or at least was) very much a boy's club.

avatar
CCC Intelligent Solutions Response
7y
CCC absolutely opposes any form of harassment or discrimination, so we were very concerned to see your post. We take many steps to create a healthy and harassment-free workplace that enables employees at all levels to perform a quality job and contribute their ideas without distraction, discomfort or fear of reprisal. We would like to better understand your concerns, so please reach out to me directly at gnewman@cccis.com. If you prefer to remain anonymous, please contact www.ethicspoint.com, the independent 24/7 ethics hotline that we make available to all employees and former employees so that they can raise their concerns anonymously.
1.0
Sep 12, 2018

Anonymous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with some interesting technology. Company is working toward diversifying products.

Cons

There are many. Perhaps a better experience than mine and many of my colleagues is possible at HQ. Titles there are inflated. Everyone is a “senior” something. Otherwise, satellite offices are largely treated as inferior. Management changes direction constantly and cannot stick with a decision; employees deal with the consequences and are overworked and stressed. Most interactions are highly political and territorial, so there’s little communication among the leadership. There does not seem to be any sensitivity toward employees, either from HR or management. Most of the worker bees that I interacted with left, either voluntarily or involuntarily.

Viewing 385 - 387 of 567 Reviews

Glassdoor has 674 CCC Intelligent Solutions reviews submitted anonymously by CCC Intelligent Solutions employees. Read employee reviews and ratings on Glassdoor to decide if CCC Intelligent Solutions is right for you.