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CCC Intelligent Solutions

Engaged Employer

CCC Intelligent Solutions reviews

3.5

55% would recommend to a friend

(567 total reviews)
avatar

Githesh Ramamurthy

80% approve of CEO

53% positive business outlook

CCC Intelligent Solutions has an employee rating of 3.5 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CCC Intelligent Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

567 reviews
2.0
Feb 21, 2023

Unsatisfactory management

Recommend
CEO approval
Business Outlook

Pros

- Paycheck - Interesting projects - Some competent and pleasant co-workers still left

Cons

I can't speak for the entire company just my team, but you need to pay attention to the sub par reviews as they provide a more complete picture of the company. - Politics is more important than actual performance - Skillset of recent hires is questionable, again...politics lowered their hiring/promotion bar - Pay is below market average yet leadership insists it isn't, as if online salary information is false. - Manager lacked a fundamental understanding of Computer Science and struggled to communicate in English. - Management likes to put on a tough-guy attitude, since they can't gain respect from their actions alone - Management likes to gossip about their reports, so anyone who doesn't freely give information about their personal lives is deemed problematic. - Ideal employee is a doormat on H1b/OPT - High emplyoee turnover is reflective of inneffective management

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CCC Intelligent Solutions Response
3y
At CCC, we value every employee’s perspective, including those on H1B or OPT. As this employee is no longer with CCC we have no way to address the concerns he expressed regarding his team and its leadership. They don’t reflect CCC as a company. Our annualized turnover rate in 2022 – the year of the great resignation – was 11%. In October of 2022 we conducted our annual engagement survey. With an 87% response rate, our overall results placed us in the top quartile of US companies for engagement. Regarding compensation, online salary information is self-reported, which is why all major employers use actual salary data when benchmarking pay. In addition to base pay, every CCC employee is eligible for both bonus and stock.
3.0
Feb 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, good business ethic, amazing coworkers. Starting pay is competitive.

Cons

Better training. More marketing. Procedures need to be brtter documented.

3.0
Feb 17, 2023
Recommend
CEO approval
Business Outlook

Pros

-Steady paychecks, raises always under market / inflation, but consistent available YOY. - Good peers to work with -Development of ERGs -The Learning Academy

Cons

The ELEVATE team is a textbook toxic, corporate culture. Data and facts don’t matter, only if you’re liked by senior leadership. Personal relationships influence leadership decisions that generally conflict true team needs. The ism’s - boss vs. leader , and needing to be right rather than get it right, apply frequently. -Everything is veiled, rarely is anything transparent. Consistently needing to worry about if something is a straightforward communication or a manipulation, or set up. -Consistent turn over, high volume of turn over. Burnt out employees. Low pay - comparatively to market and CCC as a whole. -Personal gain focus outweighing needs has created an unsustainable staffing situation making it nearly impossible to completely deliver to clients. Redundant reporting and tracking methods used. Perpetuating the cycle of burnout and frustration. CCC as a whole has gone through its rebirth from private to public. This caused pain in some expected ways. The organization as a whole does also have some systematic issues with women. -Expenses are scrutinized relentlessly and difficult software is required to book all travel. The travel partner responsible for all flights is verbally abusive and incoherent the majority of the time. Anytime it was brought to managers attention, “oh that’s just so and so” , no employee is deserving of someone screaming at them saying they’re stealing from the company because a flight changed. It makes sense to use these systems for expenses and oversight, don’t make it nearly impossible with archaic software and a just plain mean, travel agent. -Benefits started to be cut. Phone / Internet stipend got lowered. Raises not meeting inflation. Stock handed out like candy, but long term vesting timelines and struggling performance doesn’t drive much value to “total rewards”. -Women are paid less, managers and directors joke about this openly. It’s known.. The organization refuses to acknowledge it.

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CCC Intelligent Solutions Response
3y
The team referenced by this ex-employee did experience some turnover in late 2022 when contracts and revenue increased due to the success of our products. In spite of the workload, the 2022 engagement score for this team was 86%, an extraordinary score for any company. Additional headcount was approved for 2023 and new hires are in the process of being onboarded. Our pay and benefits are benchmarked annually, and we also review internal compensation across functions, levels, and positions by various demographics, including gender.
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Glassdoor has 674 CCC Intelligent Solutions reviews submitted anonymously by CCC Intelligent Solutions employees. Read employee reviews and ratings on Glassdoor to decide if CCC Intelligent Solutions is right for you.