Extremely high leadership turnover with changes occurring approximately every 6 months, creating constant instability and unclear direction
New consumer experience leadership lacks necessary experience and skills for the role
Management style relies heavily on fear, intimidation, and excessive workload demands, especially from Consumer Experience senior leader
Poor communication from leadership creates confusion and stress for teams, especially from Consumer Experience leadership
When legitimate concerns are raised to senior leadership, including the CEO, dismissive responses like "sometimes people don't like their boss" show a toxic attitude toward employee feedback
Pattern of promoting unqualified internal candidates to leadership positions rather than addressing systemic issues
Work environment is emotionally and mentally draining with unrealistic expectations
