CDW reviews

3.5

60% would recommend to a friend

(4,633 total reviews)
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Christine Leahy

58% approve of CEO

45% positive business outlook

CDW has an employee rating of 3.5 out of 5 stars, based on 4,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CDW employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Jul 25, 2012

If management stays out of the way it would be better.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Name recognition Various products/offerings Opportunity to make money with lower goals

Cons

Unrealistic goals Incompetent management Lack of training new employees on technology

4.0
Jul 21, 2012

Good place to start in technology

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training is or was great. There is a reason many other companies recruit from CDW.

Cons

At times it can feel you don't have a voice as in any large organization. They are very committed to a hardware strategy, and it was painful from the services side, however this may have gotten better.

3.0
Jul 19, 2012
Recommend
CEO approval
Business Outlook

Pros

CDW is a great company to be apart of. They really take care of their employees and make you feel very welcome. Training program is very good. Looks great on resumes.

Cons

It's like being in kindergarten. You will find a lot of drama if something slips up. This includes just having conversation at lunch with an co-worker, if it gets out, expect to be brought into a conference room and yelled at. The base pay is 25k and there is really no potential to make any commision. The accounts are tapped out. You will find yourself cold calling accounts that a previous account manager called a week ago. It is not unlikely for you to be told to "F-OFF" when you call or just blatenly get yelled at by these companies. Stay AWAY FROM MED-LAR Segment. Get into small business where you are just receiving calls from customers and taking orders. Guaranteed commission that way. The guys right out of training were making 35-40k just by answering the phone and placing orders. No cold calling. Like I said stay away from Med-Lar, they have currently implemented a new program, where if you do not hit your sales quota, there's a box, fill it up and leave, your fired. Accounts are tapped out!!!! I can't emphasize this enough. You may get lucky and find a diamond in the rough, but it is very unlikely. Insite and Dell are you biggest competitors and they will destroy you when it comes to a price battle!!! If you are going up against these companies in a quote, you will lose. You will have to sell the product at negative margin. CDW's prices are out of control and there is no room to compete. They train you to sell the services that CDW offers. SELL THE VALUE THEY TELL YOU! Well, they aren't that great because Insite and Dell piggy backs off CDW'S business model, lets them spend all the money to implement new services, copies it and adds it to their own. It's pathetic. The only thing I can recommend since its a great company to be apart of is, stick out your 6 months- a year on the sales floor and transfer within the company. I wasn't told that this was possible until my exit interview. I was like thank you guys, would have loved to of stayed with the company but not through sales.

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