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      CITY HOME

      Engaged Employer

      CITY HOME reviews

      4.0

      75% would recommend to a friend

      (910 total reviews)
      avatar

      Andrew Koenig

      82% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      CITY HOME has an employee rating of 4.0 out of 5 stars, based on 910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      910 reviews
      1.0
      Oct 22, 2025

      Sexist, Underpaid, Taken Advantage Of

      Customer pick-up associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      1hr Lunch Break. CEO Andrew Koenig is the best ceo. Gray and red shirts all cool people

      Cons

      Run FAR AWAY Don’t Apply Here. Worked here for 4 years. 50 cents raise per year. They force you to be cross trained in 3+ Departments without any increase in pay. Don’t volunteer to learn the stock picker because they will use and ABUSE you. Upper management is a joke, senior management is even more hilarious. All big headed egos who walk around the warehouse chest out and look at all associates as peasants. Too cool to say high to anyone. Will lie on your name if they want you fired. HR is never at location and never answers calls. Early release day every friday for them.

      1.0
      Oct 22, 2025

      “Started Strong, Ended with Leadership Disconnect”

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros Remote work flexibility during COVID. Good initial culture emphasizing “servant leadership.” Supportive peers and collaborative environment early on.

      Cons

      Cons Post-COVID leadership changes shifted focus to squeezing productivity rather than supporting employees. Increased micromanagement and pressure for unpaid overtime. Disconnect between stated values and actual practices—“servant leadership” gave way to command-and-control style. Lack of transparency and fairness in workload expectations.

      avatar
      CITY HOME Response
      8mo
      Thank you for sharing your feedback and for your years of service with our Technical Support team. We’re glad you valued our collaborative culture and focus on servant leadership early on. Your feedback regarding leadership alignment, transparency, and support is valuable and will be shared with our teams as we continue to strengthen our culture and ensure our values are reflected in every part of the organization.
      5.0
      Oct 16, 2025

      Recently hired

      Non-cdl delivery driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hands-on training. Commission based. Physical activity.

      Cons

      No Saturdays off. Mondays off.

      avatar
      CITY HOME Response
      8mo
      We’re thrilled to have you on the team! It’s great to hear you’re enjoying the training, commission, and active work environment. Thanks for the feedback on communication and scheduling — we’ll share it with the team as we keep improving the driver experience. Welcome to CITY!
      Viewing 31 - 33 of 910 Reviews
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      ReviewsCITY HOME reviews

      Glassdoor has 948 CITY HOME reviews submitted anonymously by CITY HOME employees. Read employee reviews and ratings on Glassdoor to decide if CITY HOME is right for you.