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      CITY HOME

      Engaged Employer

      CITY HOME reviews

      4.0

      75% would recommend to a friend

      (912 total reviews)
      avatar

      Andrew Koenig

      83% approve of CEO

      72% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Senior management

      3.8

      Compensation and benefits

      CITY HOME has an employee rating of 4.0 out of 5 stars, based on 912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      912 reviews
      1.0
      Mar 11, 2023

      Showroom Culture

      Sales representatives
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to sell from 2 Stores (ASHLEY & CITY).

      Cons

      Clicks in showroom (mediocrity breeds mediocrity); Management Favoritism; Too much gossiping

      avatar
      CITY HOME Response
      3y
      Thank you for taking the time to write a review and for bringing up your observations about your former manager. We recently implemented a Leadership Success Model and Development Strategy in all layers of Sales leadership. Among other objectives, it is geared to improve our managers’ leadership skills and to avoid situations like the ones you have described.
      3.0
      Mar 8, 2023

      Fun place to work

      Marketing coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with

      Cons

      Not enough pay for all the work you do

      avatar
      CITY HOME Response
      3y
      Thank you for taking the time to write a review. We are happy to hear you had a positive experience working with our team. In spite of the uncertainty that is affecting our economy, we continue reviewing our compensation plans, periodically, to ensure we are paying fair and competitive salaries compared to the market.
      3.0
      Mar 5, 2023

      Poor management and poor Delivery dept. Bad Customer service

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good team to work with and very nice enviroment. Sales team is team is the most consistent I've ever worked with they help eachother and are very comitted...

      Cons

      Management culture very poor, they don't respects their own rules, they don't want to take care of customers with issues . Deliver broken furnitures that are in back order to get comissions paid customer won't be able to return or change after delivery then they have to wait fo it. The 3 key departments (Sales, Delivery and Customer service) they're not in the same page. Just to finish they reduced payment structure over a 25%

      avatar
      CITY HOME Response
      3y
      Thank you for your candid and valuable feedback. We recommend you contact People Services with all these concerns and advice so its staff can channel them accordingly. In the meantime, please know that we have just launched a Leadership Development Strategy which comprises training for all managers.
      Viewing 343 - 345 of 912 Reviews
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      ReviewsCITY HOME reviews

      Glassdoor has 950 CITY HOME reviews submitted anonymously by CITY HOME employees. Read employee reviews and ratings on Glassdoor to decide if CITY HOME is right for you.