CITY HOME reviews

4.0

75% would recommend to a friend

(911 total reviews)
avatar

Andrew Koenig

82% approve of CEO

72% positive business outlook

CITY HOME has an employee rating of 4.0 out of 5 stars, based on 911 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

911 reviews
1.0
Feb 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Some coworkers have become very good friends

Cons

After working for the company for 5 years they are continually finding ways to hinder our ability to make money. They switched from commission based on written sales to commission based on delivered sales, the commission structure once set this company apart from every other furniture store. Draconian micromanaging is growing and growing, from programs that have every employees picture with description and observations. Chanting in a cult like manner every morning. Brainwashing. Absolutely no work life balance. You’re allowed to take one weekend off every quarter yet you are punished and guilt tripped for it. By punished I mean, you’re forced to work 9 days straight. The company opened up too many stores, at once, spreading us thin, and drastically reducing traffic and offering promotions online the customer perceives as not available in the store. Everybody who once made over 60k a year is being pressured into quitting and being replaced by one college graduates that are promised 45,000$ a year as a manager in trading yet their guarantee is actually 36,000$ a year if you do the math. We are written up for being 30% away from goal even if you are a top producing sales person every month prior. Coke heads run the training program and it’s obvious. Our metrics are adjusted just a little bit each year to become more intangible, and it’s done in this fashion so those that aren’t bright wont notice. We are told one thing , then given another and the company is extremely ageist although it is run by crotchety old men. Speaking of which, it’s an old boys club where sexual harassment is rampant, and ignored and sexism rules the workplace in the way my female coworkers and management have been treated. The increasing amount of micromanagement is appalling. With all the changes and disloyalty to employees that have sacrificed and given so much of their in the belief of a “family” company, I thank the company for teaching me that I am a sales person at heart and inspiring me to move on and level up to make some real money. Also, the health benefits are horrific, but they will send employees to rehab.

5.0
Jan 27, 2020

Awesome Company

Recommend
CEO approval
Business Outlook

Pros

Learning Opportunities, continue education, promote within, flexible schedule, opportunity to implement ideas, make associate part of the process when improving changing things

Cons

You can see favoritism in some departments.

5.0
Jan 24, 2020

Great company!!

Recommend
CEO approval
Business Outlook

Pros

I have worked here over 15 years and built an incredible career. Just like any career there have been ups and downs, but City has provided me with the resources and opportunities to grow and take on new challenges. The amount of growth over the next several years is exciting and I know that I can continue to be successful here.

Cons

We're a company in the process of doubling in size over the coming years - that equals growing pains. A lot of new associates who are still learning, plus departments at different stages in this evolution. It just requires patience, teamwork, and someone willing to adapt with the changes. Bring a good attitude and you'll be fine.

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Glassdoor has 949 CITY HOME reviews submitted anonymously by CITY HOME employees. Read employee reviews and ratings on Glassdoor to decide if CITY HOME is right for you.