Is CITY HOME a good company to work for?

CITY HOME has an overall rating of 4.0 out of 5, based on over 949 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 75% of employees would recommend working at CITY HOME to a friend and 71% have a positive outlook for the business. The best reviews about CITY HOME have been left by employees working as General Manager , Retail Sales Associate and Showroom Manager .

Does CITY HOME pay their employees well?

According to anonymously submitted Glassdoor reviews, CITY HOME employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at CITY HOME. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at CITY HOME?

75% of CITY HOME employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CITY HOME 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CITY HOME?

Sales Associate (216) , Sales Representative (28) , Sales (22) , Showroom Manager (22) , Sales Manager (17) , Assistant Manager (14) , Customer Service Representative (14) , Service Technician (14) , Manager (12) , General Manager (10) , Retail Sales Associate (10) , Team Leader (9) , Marketing (8) , Corporate Recruiter (7) , Operations Manager (7)

What are the pros of working at CITY HOME according to real employee reviews?

"The culture of City Furniture is great: recognizing and rewarding good performance happens very frequently." ((in 58 reviews)); "Good Pay and life and Work balance" ((in 48 reviews)); "Great people and products in showrooms." ((in 43 reviews)); "Good benefits and team environment" ((in 38 reviews)); "If you love sales and hunt deals you will make good money" ((in 25 reviews))

What are the cons of working at CITY HOME according to real employee reviews?

"poor Management and lack of development" ((in 37 reviews)); "No work life balance" ((in 31 reviews)); "Long hours is about it" ((in 31 reviews)); "Another manager had explained that this was not the first time this individual encountered this issue." ((in 24 reviews)); "Alot of favoritism which i feel happens at any call center, unfortunately." ((in 19 reviews))

What are employees saying about CITY HOME layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CITY HOME layoffs and their outlook for job security at CITY HOME in 2026.

What are the top reviewed CITY HOME locations?

Tamarac , Miami , Orlando , Fort Lauderdale , Plant City , Boca Raton , Ocoee , Fort Myers , Naples , West Palm Beach , Sunrise , Doral , Wellington , Hollywood , Clearwater , Miami Gardens , Sawgrass , Hialeah , Pembroke Pines , Stuart , The Villages , Cutler Bay , North Miami , Altamonte Springs , Tampa , Davie , South Florida , North Miami Beach , Pompano Beach , Lady Lake

CITY HOME reviews

4.0

75% would recommend to a friend

(911 total reviews)

Andrew Koenig

82% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

3.8

Compensation and benefits

CITY HOME has an employee rating of 4.0 out of 5 stars, based on 911 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

911 reviews

3.0

Dec 27, 2015

Full Time sales

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Family oriented work environment, CEO Keith Koenig and son Andrew Koenig are both genuine people. No hidden agenda. Just good folks running a successful South Florida business. Young folks can find growth, older folks that put up good sales numbers can find job security.

Cons

Nature of the business dictates working every Holiday, Some nights and every weekend, every Memorial Day, Labor Day, Veterans day, 4th of July...etc. That may not be for everyone. Sometimes it will be required to work extra hours of a sixth day to meet sales goal requirements as well.

1.0

Sep 11, 2015

For the older crowd

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Beautiful showroom, easy to learn system,

Cons

HORRIBLE training. Do it yourself attitude

CITY HOME Response

10y

Thank you for your feedback. I am so sorry to hear that you had a negative training experience. We value each and every one of our associates and currently have a dedicated team of 12 associates who are revising initial sales training and on-boarding. This team consists of sales associates, managers and Vice Presidents. Needless to say, this is a big focus for us and a new and improved training program will be in place soon. Our goal is to continuously improve and feedback like yours allows us to focus on the right things. I'm sorry again that your experience wasn't a positive one.

5.0

Aug 20, 2015

Best job ever! Seriously!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Very laid back atmosphere, perfect if you enjoy meeting and talking to all kinds of people as I do, with beautiful products its easy to help people to find what they want and put a home together! Very nice company and I am so glad I gave it a chance!

Cons

Some competitiveness occasionally from co workers; some rude customers; but no job is perfect all the time these downsides are very minor (if you have thick skin!)

CITY HOME Response

10y

Thank you for your feedback! I'm happy to hear that you've had a great experience. We have an bright future as we grow and expand into new markets so you're with us during an exciting time. In regards to your "Advice to Management", I just wanted to let you know that we already offer a guarantee. Every sales associate is guaranteed an hourly rate of time and a half (currently: $12.08). Each pay period we compare your hourly rate to your earned commissions and pay you whichever is higher. This way you never have to worry if you have a bad week. Additionally, the monthly performance bonus is a great way to earn extra money. Hope this helps!

Viewing 277 - 279 of 911 Reviews

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CITY HOME

CITY HOME reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Full Time sales

For the older crowd

Best job ever! Seriously!

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