CNA reviews

3.9

69% would recommend to a friend

(1,297 total reviews)
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Douglas M. Worman

73% approve of CEO

65% positive business outlook

CNA has an employee rating of 3.9 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Can’t actually think of any

Cons

HR dept is toxic & dysfunctional, you will only get on if you’re a “yes man” and don’t call out any bullying or unfair treatment that you may see. Innocent comments made in meetings are taken out of context and then used against you - it’s seriously the worst place I ever worked.

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

Viewing 10 - 12 of 1,297 Reviews

Glassdoor has 1,633 CNA reviews submitted anonymously by CNA employees. Read employee reviews and ratings on Glassdoor to decide if CNA is right for you.