CNA reviews

3.9

69% would recommend to a friend

(1,297 total reviews)
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Douglas M. Worman

73% approve of CEO

65% positive business outlook

CNA has an employee rating of 3.9 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Mar 18, 2010

A pleasant work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Every person I met at this company was a pleasure to work with: pleasant, helpful, and caring. There is a good work life balance.

Cons

IT was updating and improving some of the systems which led to delays and short blackouts in some of them.

4.0
Mar 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Employees are very hard working and most are very helpful and willing to pull together as a team. Everyone freely shares knowledge and is willing to go the extra mile to help you. Benefits are above average and compensation and bonuses are excellent for those that work hard.

Cons

Most of Information Technology staff is about to be outsourced or let go. Unless you have specific skills needed for the transition, you will not move forward with the organization. Management has difficulty in making decisions which causes unnecessary work, rework and churn - however an enterprising employee quickly learns to ignore it and get the job done despite the roadblocks.

1.0
Mar 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Competitive salary. Good mix of talent.

Cons

Senior Management changes every 5-7 years and so does the strategy. Management changed again in 2009 and organization still in limbo after 15 months. Struggling to fill key leadership positions and attract top talent. Employee morale and buy in is deteriorating. Many of the stronger leaders leaving and top staff likely to follow over next 6-12 months. Reputation of instability among Agents is likely to be further exacerbated.

Viewing 1276 - 1278 of 1,297 Reviews

Glassdoor has 1,633 CNA reviews submitted anonymously by CNA employees. Read employee reviews and ratings on Glassdoor to decide if CNA is right for you.