Does COS pay their employees well?

According to anonymously submitted Glassdoor reviews, COS employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at COS. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at COS?

49% of COS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COS 3.2 out of 5 for work life balance, 3.3 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at COS?

Sales Advisor (119) , Sales Associate (93) , Sales Ambassador (45) , Sales Assistant (35) , Part-time Sales Advisor (31) , Floor Manager (21) , Visual Merchandiser (18) , Vendeur (12) , Department Manager (11) , Retail Sales Associate (11) , Store Manager (11) , Part Time Sales Associate (9) , Manager (7) , Retail Sales Assistant (7) , Sales (6)

What are the pros of working at COS according to real employee reviews?

"And Great team" ((in 45 reviews)); "Colleagues are friendly" ((in 25 reviews)); "Great people to work with on the floor" ((in 22 reviews)); "And great benefits." ((in 19 reviews)); "Great culture and work" ((in 16 reviews))

What are the cons of working at COS according to real employee reviews?

"Poor management and under staffed" ((in 56 reviews)); "Not a lot of room to grow and low pay." ((in 51 reviews)); "Low salary for all management levels considering the many responsibilities and the extremely demanding and conflictive customers." ((in 43 reviews)); "managers are rude with no point" ((in 18 reviews)); "Long hours but that's the general nature of retail." ((in 12 reviews))

What are the top reviewed COS locations?

New York , Los Angeles , Chicago , Beverly Hills , Boston , Washington , Costa Mesa , King of Prussia , Austin , Century City , SoHo , Brooklyn , Houston , Santa Ana , Buckhead , Fountain Valley , Aventura , Norway

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COS

Part of H&M Group

COS reviews

3.3

49% would recommend to a friend

(630 total reviews)

Helena Helmersson

41% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

COS has an employee rating of 3.3 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COS employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

630 reviews

3.0

Jan 25, 2026

Decent Retail Job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Nice colleagues. Good uniform allowance and decent pay.

Cons

Management extremely disorganised. Super Early start and close times for retail

4.0

Dec 12, 2025

Good company

Visual merchandiser

Recommend

CEO approval

Business Outlook

Pros

Company structure was good and the clothes designs were nice.

Cons

Pay was a little low for London wage.

2.0

Nov 27, 2025

Good uniform terrible pay, terrible care for employees

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Uniform allowance Meet people Very easy work

Cons

Low Pay Ignorance Early start and late finish

Viewing 22 - 24 of 630 Reviews

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Decent Retail Job

Good company

Good uniform terrible pay, terrible care for employees

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