Does CPI Security pay their employees well?

According to anonymously submitted Glassdoor reviews, CPI Security employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at CPI Security. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at CPI Security?

41% of CPI Security employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CPI Security 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at CPI Security?

Sales Representative (15) , Technician (12) , Sales (10) , Outside Sales Representative (9) , Customer Service Representative (8) , Inside Sales Representative (8) , Residential Installation Technician (6) , Residential Sales Representative (5) , Security Consultant (5) , Field Service Technician (4) , Sales Advisor (4) , Sales Manager (4) , Supervisor (4) , Central Station Operator (3) , Customer Service Representative (CSR) (3)

What are the pros of working at CPI Security according to real employee reviews?

"Benefits are good." ((in 16 reviews)); "Great people that work there" ((in 12 reviews)); "Great culture and they promote within" ((in 12 reviews)); "My coworkers and I enjoy our work because we help make our customers safe and are recognized with inhouse contests and awards when we do a good job." ((in 7 reviews)); "Staff was nice and fun" ((in 4 reviews))

What are the cons of working at CPI Security according to real employee reviews?

"25 techs under one direct manager." ((in 8 reviews)); "Ga advertising is sorely lacking and therefore lacks credibility needs to have an appointment setting company for the commission only employees" ((in 8 reviews)); "Poor management" ((in 7 reviews)); "Horrible leadership that changes employees comp plans regularly and without notice." ((in 6 reviews)); "Training is also mostly frivolous, especially the training at their headquarters in Charlotte." ((in 5 reviews))

What are the top reviewed CPI Security locations?

Charlotte , Raleigh , Greensboro , Charleston , Columbia , Morrisville , Myrtle Beach , Atlanta , Brooklyn , Oklahoma City , Asheville , Indian Trail , Durham , Fayetteville , Sneads Ferry , Cary , Wilmington , Winston-Salem , Knoxville , Mathews , Seattle , Greenville , Lancaster , Snellville

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CPI Security

CPI Security reviews

3.0

41% would recommend to a friend

(244 total reviews)

Kenneth J Gill

44% approve of CEO

32% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Compensation and benefits

2.8

Culture & values

2.8

Work/Life balance

2.7

Career opportunities

2.4

Senior management

CPI Security has an employee rating of 3.0 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CPI Security employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

244 reviews

2.0

Jul 9, 2026

Great people but pay could improve

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Some people were great to work with

Cons

Pay could be better. Wasn't great.

2.0

Jul 9, 2026

Faulty Work Culture

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Good colleagues, good on-site cafe, workout facilities with trainers

Cons

For most, the company culture is not as it appears on the surface. Micromanaging is common along with an unjust points system unempathetic towards family and personal crises that arise in worker's lives that are of serious natures, which suggests that the company does not respect you as a person and that all it cares about are the numbers regardless of mitigating circumstances. You can get called to task and written up for performance even if you have been an excellent performer and producer if your performance falls off even temporarily as you are trying to cope with recent deaths and other emergencies. Management is simply not understanding of these kinds of situations. They will act like they are and then turn around and assign points against you anyhow or write you up. Sure, it is business, but sometimes it is prudent and wise to make certain allowances especially when you are dealing with reliable performers who help drive revenue and profitability.

5.0

Jul 7, 2026

Good benefits with no cons to report

Residential installer

Recommend

CEO approval

Business Outlook

Pros

Benefits are good so there’s that

Cons

None so far at the moment

Viewing 1 - 3 of 244 Reviews

Jobs at CPI Security

Cybersecurity Engineer

Commercial Sales Representative

Residential Upgrade Technician

Residential Service Technician