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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,514 total reviews)
avatar

Mike Zukerman

75% approve of CEO

61% positive business outlook

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

decent health benefits, wfh in most locations, claim volume was manageable

Cons

abysmal training program. seriously. if you aren't already experienced in PIP you will struggle.

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CSAA Insurance Group, a AAA Insurer Response
10mo
Thank you for sharing your experience with us. We’re glad to hear you valued the benefits, flexibility, and manageable claim volume. We also take your concerns about training and support seriously—your advice to invest more in frontline adjusters and consider regional alignment is valuable feedback that we’ll share with the appropriate teams.
1.0
Jul 1, 2025

Manager

Recommend
CEO approval
Business Outlook

Pros

Good location I i i just

Cons

Bad culture h h h b

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CSAA Insurance Group, a AAA Insurer Response
10mo
Thank you for sharing your feedback. We appreciate your perspective and remain committed to strengthening our culture so every employee feels supported and valued. If you’re open to it, we encourage you to reach out to HR to share more about your experience.
Viewing 49 - 51 of 1,514 Reviews

Glassdoor has 1,704 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.