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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,514 total reviews)
avatar

Mike Zukerman

75% approve of CEO

61% positive business outlook

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jun 7, 2025

Great culture

Recommend
CEO approval
Business Outlook

Pros

Great company, caring senior leadership, great culture.

Cons

I do not have any cons

4.0
Jun 3, 2025
Recommend
CEO approval
Business Outlook

Pros

- Work/life balance - Free training resources available for upskilling - SAFe agile framework used for work delivery.

Cons

- Used to be a lot of contractors who were with the company many years. When they get let go they take a lot knowledge with them. - Lake of diversity in IT. - A lot of bureaucracy and multiple levels of approval for provisioning access, deployments, and working with external teams.

5.0
May 29, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

CSAA comes as close as any major company can to actually caring about their employees. They try their best to treat you like an actual human and that’s something I will always respect about the company.

Cons

The typical cons that you encounter in claims and a call center environment.

Viewing 55 - 57 of 1,514 Reviews

Glassdoor has 1,704 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.