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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,514 total reviews)
avatar

Mike Zukerman

75% approve of CEO

61% positive business outlook

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Apr 15, 2025

A great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love working at CSAA, having the opportunity to serve it's employees as part of the HR team.

Cons

The only negative is we are sometimes a little too conservative for my liking.

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CSAA Insurance Group, a AAA Insurer Response
1y
Thank you for your 20 years of dedicated service and for sharing such kind words. We’re thrilled to hear how much you enjoy being part of the CSAA team and serving your fellow employees through HR—it’s people like you who help shape our positive culture. We also value your perspective on our approach—insights like yours are essential in helping us grow and improve in meaningful ways.Thank you for all that you do!
1.0
Apr 14, 2025

Commercial Casualty

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

100% wfh … that’s it

Cons

High turnover Claim dumps Leadership not available Start up company phase for their commercial lines … it’s not ready at all Training does not properly prepare you nor do the weekly 45 minute- hour trainings it’s just not sufficient enough

avatar
CSAA Insurance Group, a AAA Insurer Response
1y
Thank you for your feedback—we appreciate you taking the time to share your experience. While we're glad the 100% work-from-home option is a benefit for you, we’re sorry to hear that’s the only aspect standing out. We're always looking for ways to improve the employee experience and create a more supportive and fulfilling work environment. Please reach out and contact your CSAA HR Representative or the Speak-Up Line at 877-534-0373 (handled by a third-party vendor, available 24/7 and you may remain anonymous if you wish. This will enable us to explore the specific issue(s) you are explaining in more detail. We're grateful for your continued efforts and will keep working toward improvements that make a real difference.
1.0
Apr 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, pension payment, wellness program where you can earn cash.

Cons

I worked at CSAA Insurance Group for four years and most of the time when I worked there I really felt like I was cared about as an employee. Turns out I was completely wrong when they laid me off for no reason. Be very careful working for this company as they do many layoffs numerous times of year.

Viewing 70 - 72 of 1,514 Reviews

Glassdoor has 1,704 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.