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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,514 total reviews)
avatar

Mike Zukerman

75% approve of CEO

61% positive business outlook

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jan 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company with lots of benefits and resources like 401k, pto, education. The culture is nice. Working from home is nice.

Cons

Large Insurance companies seem like they are never going to be appropriately staffed when it comes to auto claims. I guess it's the nature of the beast. I also don't like that PTO structure. You have to accrue. Micromanagement. You are clocking in and clocking out and being scheduled for breaks. Time is being heavily monitored which I think is very different when it comes to claims because there is always so much work. They don't want you to work over ( without permission/ accidentally) but also want you to stay current.

5.0
Jan 21, 2025

Great company and leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a great company with a trusted CEO and leadership team. Our CEO, Mike, is transparent, honest, curious, and open. He asked questions and is willing to hear other people‘s ideas and opinions. I can’t imagine working anywhere else, especially with our “employee choice” arnal that allows me to work in any state that I like, and do so 100% remotely. This has really changed my life and allows me to take care of my family while also putting in a productive workday.

Cons

There have been a few changes recently in senior leadership, it will be nice when everything settles down. 2025 should be a great year for the company once everything is in place.

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CSAA Insurance Group, a AAA Insurer Response
1y
Thank you for sharing your positive experience! We're thrilled to hear that you’ve had a great journey with CSAA and appreciate the transparency and openness of our leadership, especially Mike. It’s wonderful that the "employee choice" model has positively impacted your work-life balance. We also understand that changes in senior leadership can be a challenge, but we’re excited about the future and the direction the company is heading in 2025. We appreciate your continued dedication and look forward to what’s ahead!
4.0
Jan 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay . Pto. Holiday pay

Cons

The bonus should be better

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CSAA Insurance Group, a AAA Insurer Response
1y
Thank you for your feedback! We're glad to hear you're satisfied with the pay, PTO, and holiday pay. We appreciate your suggestion regarding the bonus and will take it into consideration as we continue to improve. Thanks for being a valued member of the team!
Viewing 88 - 90 of 1,514 Reviews

Glassdoor has 1,704 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.