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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,514 total reviews)
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Mike Zukerman

75% approve of CEO

61% positive business outlook

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 25, 2024

Stay away!

Recommend
CEO approval
Business Outlook

Pros

The pay- I’m convinced the pay is so high because the culture is so toxic, it’s the only way they can retain employees. Unlimited PTO

Cons

HORRIBLE senior management. The new CEO does not care. Worse mistake was the board letting. Tom Troy leave CSAA. Ever since Tom left, the new CEO is running the company in the ground, releasing executive WOMEN (great for a company that likes to say they emphasis diversity and equality), constant org changes, constant lay offs 1-2x a year. Stay away!

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CSAA Insurance Group, a AAA Insurer Response
1y
Thank you for sharing your feedback. We value all perspectives, and we take concerns about company culture, leadership, and diversity very seriously. It’s disheartening to hear that you had a negative experience, and we sincerely regret that your time with us did not meet your expectations. We understand that transitions in leadership and organizational changes can be challenging, and we are committed to creating an environment that fosters growth, inclusion, and respect for all employees. Diversity, equity, and inclusion remain key priorities, and we are working to ensure these values are reflected in every decision we make, including how we manage leadership and organizational development. We recognize there is always room for improvement and appreciate constructive feedback as it helps us identify areas where we can do better. We are actively working on initiatives to support employee engagement, retention, and overall workplace satisfaction. Thank you again for sharing your experience. We wish you the best in your future endeavors and hope you will consider reaching out directly to the Speak-Up Line, at 877-534-0373 (handled by a third-party vendor, available 24/7 and you may remain anonymous if you wish). This will allow us to explore the specific issue(s) in more detail, and address them directly, in the most appropriate manner.
4.0
Sep 24, 2024

Competitive pay

Recommend
CEO approval
Business Outlook

Pros

Competitive pay, fast paced, easy to learn and grow

Cons

Intake calls can be exhausting

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CSAA Insurance Group, a AAA Insurer Response
1y
Thank you for sharing your feedback! We’re pleased to hear that you find the pay competitive and appreciate the growth opportunities within the fast-paced environment. We understand that intake calls can be challenging, and we’re continuously looking for ways to support our team and make the workload more manageable. Please reach out to your manager or HR representative to discuss your concerns in greater detail. We appreciate your insights and are grateful for your contributions!
4.0
Sep 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Good Work life balance and Growth

Cons

They pay less compared to market average

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CSAA Insurance Group, a AAA Insurer Response
1y
Thank you for your feedback! We're glad to hear that you appreciate the work-life balance and growth opportunities. We understand your concern about compensation and are continuously reviewing our pay structures to ensure we remain competitive with the market. We value your input and are grateful for your contributions.
Viewing 112 - 114 of 1,514 Reviews

Glassdoor has 1,704 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.