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CSAT Solutions

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CSAT Solutions reviews

2.2

17% would recommend to a friend

(410 total reviews)

Marek May

15% approve of CEO

13% positive business outlook

CSAT Solutions has an employee rating of 2.2 out of 5 stars, based on 410 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CSAT Solutions employee rating is 43% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

410 reviews
2.0
Jul 10, 2018

Tech

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great for entry level

Cons

must meet the numbers at any given cost

avatar
CSAT Solutions Response
7y
Thank you so much for your feedback. The increased focus on meeting our customer's demands will steadily increase, but there are new incentives in place to compensate our associates per unit. This is an exciting time for our business and I hope that you look beyond entry-level and pursue a long-lasting career with CSAT.
3.0
Jun 23, 2018

Data Entry Clerk

Recommend
CEO approval
Business Outlook

Pros

They're upfront and honest with you.

Cons

Lots of heavy lifting, can't have phones while clocked in, can't have food or drinks while clocked in, lots of coworkers who don't speak English (they usually only know Vietnamese)

avatar
CSAT Solutions Response
8y
Thank you for your review on CSAT Solutions. As a whole-unit computer repair provider, our workspace for computer techs is typically within a warehouse setting. Our company, as most others, does enforce a cell phone policy, but we grant you access during break and lunch time, which is typical across the board within any service industry. Given you worked with motherboards and various other parts and equipment, food and drinks are also prohibited from the workspace as well. This is mandated by the client base we serve as well as the company. We pride ourselves on being an Equal Opportunity Employer, therefore we have a very diverse workforce who speak multiple languages and have different cultural backgrounds. We wish you the best in your future ventures.
3.0
Jun 20, 2018
Recommend
CEO approval
Business Outlook

Pros

-Engaging work -Semi friendly co-workers -Pretty forgiving

Cons

-Unrealistic expectations -Management can be very stern and apathetic -Sitting from 8-12 hours 2+ days a week can be murder on your back

avatar
CSAT Solutions Response
8y
Thank you for your review of CSAT Solutions. We take all feedback seriously and appreciate your feedback on the work environment. Please know that with our increasing growth, we are taking advantage to improve opportunities within our management and associate structure. Many systems and processes are being evaluated in the process as well. Thanks again for your feedback.
Viewing 343 - 345 of 410 Reviews

Glassdoor has 463 CSAT Solutions reviews submitted anonymously by CSAT Solutions employees. Read employee reviews and ratings on Glassdoor to decide if CSAT Solutions is right for you.