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CSAT Solutions

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CSAT Solutions reviews

2.2

17% would recommend to a friend

(410 total reviews)

Marek May

15% approve of CEO

13% positive business outlook

CSAT Solutions has an employee rating of 2.2 out of 5 stars, based on 410 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CSAT Solutions employee rating is 43% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

410 reviews
3.0
Jan 27, 2018
Recommend
CEO approval
Business Outlook

Pros

You will learn many things, good start off point to be a field tech anywhere.

Cons

You will be a contract worker so you won't be paid a fair amount for what they make you do.

avatar
CSAT Solutions Response
8y
Thank you for your feedback on CSAT Solutions. I encourage you to reach out to your on-site HR representative to communicate your concerns in hopes of a resolution for all parties involved.
2.0
Dec 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Opportunity try out other than what the job had offered I have done Liquid Crystal Display repairs, within few days worked on Burn-out Liquid Crystal Display on testing process, a few weeks later moved to MSR- Material Support Resources FSR-Field Support Resource register for LCD software repair was able understood all applications within few weeks less than 5yrs. experience required for MSR field, but i didn't surprised me since i had A+ certified license for it.

Cons

the down side was my supervisors nor my trainer's didn't trained me. No one did had to learn it all on my own though the service manual was ok i guess but enough for me to learn all the process and what MSR stands for since no one knew not even supervisors MSR/FSR stand for since i know it means: Material Support Resources/Field Support Resource since the position really did seem out of order. Stress is high and pay for it is low aggression is there for those don't know how to do there own job there for there no communication everyone move to any position as they please with no supervision what so ever. I had be stuck with very angry aggressive man move to my position cause he didn't had to ask... Supervisors always looked away they didn't care cause they think there not getting paid enough to care. I had to report it in cause this man was stealing, messing up with application that are installed on work stations, and cursed at me bullied me. I report it in HQ cause supervisors weren't there they don't care this only happens when they look away... Other than that the job would have been easy and for pay 12.00 an hour would have seemed fair but dealing with that situation i wouldn't recommend it. Only your disparate for the job with that kind of pay? I not replying to any human resource from CSAT for Dell position Flat Panel. Only to say i am disappointed i was terminated during christmas this year 2017 cause i made a report complaint supervisors didn't want to deal with worrying about me? For reporting of abusive power, bullied, and damaged equipment!?

avatar
CSAT Solutions Response
8y
Thank you for your feedback. I am disappointed to read that the company did not meet your expectations. We evaluate associates based on performance and when made aware of zero-tolerance allegations, take the proper action to rectify all claims accordingly. We wish you luck in all of your future endeavors.
1.0
Dec 7, 2017

Is a sweatshop

Recommend
CEO approval
Business Outlook

Pros

You meet some good people very smart Being tester is good exercise, you stand around all day

Cons

Training is bad Its a revolving door of employyes entering and quitting High stress Low pay Friends are always depressed by working here

avatar
CSAT Solutions Response
8y
Thank you for your review. The HR construct has made many changes to assist with supporting ongoing training efforts, retention/turnover, and overall compensation. Though your tenure was less than a year, we have a comprehensive benefits package, along with several small events to encourage the morale to remain on a positive uptick. We wish you nothing but continued success in your professional journey.
Viewing 349 - 351 of 410 Reviews

Glassdoor has 463 CSAT Solutions reviews submitted anonymously by CSAT Solutions employees. Read employee reviews and ratings on Glassdoor to decide if CSAT Solutions is right for you.