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CSAT Solutions

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CSAT Solutions reviews

2.2

17% would recommend to a friend

(410 total reviews)

Marek May

15% approve of CEO

13% positive business outlook

CSAT Solutions has an employee rating of 2.2 out of 5 stars, based on 410 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CSAT Solutions employee rating is 43% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

410 reviews
3.0
Aug 1, 2022

NOT bad

Recommend
CEO approval
Business Outlook

Pros

nice coworkers no micro management

Cons

unorganized work area not clean floor

avatar
CSAT Solutions Response
3y
Thank you for your review. We normally pride ourselves on work environment and we are sorry to hear that you did not have a positive experience with us. Please reach out to us directly at https://csat.com/contact/ if you would like to speak on this issue further.
2.0
Aug 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Laptops generally get repaired quickly and correctly.

Cons

Training provided lacked any introductory walk through of trouble shooting and repair of the laptop model classes we worked on. The trainers also did not mention the online service manuals, which have pictures and step-by-step instructions. I was left on my own to even find out how to get laptops to work on from receiving. The other major problem is CSAT's operations support software. It's lack of integration and incompetence in simple tasks like form and field propagation and publically available laptop identifier based lookup caused considerable waste of time and allowed many mistakes. I'm aware that there is a digital forensic audit trail that will prove or disprove these statements.

avatar
CSAT Solutions Response
3y
Thank you for feedback. Here at CSAT, we welcome your honest review and are glad that you took the time to do so. We are sorry that you did not have an excellent experience. If you would like to discuss this further, please reach out to us directly at https://csat.com/contact/
5.0
Jul 26, 2022

Outstanding place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Small company feel with lots of growth.

Cons

None so far. Management is friendly. Tenured staff; some at 30 years with the company.

avatar
CSAT Solutions Response
3y
Thank you for your positive review of CSAT Solutions! We are so thrilled you are happy with your experience working here, and you are a valuable member of the team/contributor to the team. -CSAT Leadership Team
Viewing 130 - 132 of 410 Reviews

Glassdoor has 463 CSAT Solutions reviews submitted anonymously by CSAT Solutions employees. Read employee reviews and ratings on Glassdoor to decide if CSAT Solutions is right for you.