The senior leadership is the main downside. first it is too inbred, there is not enough talent from outside and the senior executives, for the most part, lack knowledge of their customers business. The organization of the company into separate "Lines of Business" creates internal competition, there are multiple P&L's so there is a lot of internal competition and a lack of teamwork at the executive level is minimal. There is a lot of conversation amongst manager but it primarily the gathering of competitive business intelligence to be used for your own purposes not for the overall benefit of the company. CSC goes to market in a very fragmented way and the customers quickly discover this and have to force CSC into delivering the best value and people.
The strategy is very predictable every year. 1. No travel 2. Managed vacations (forcing people to take vacations to shift financial responsibility from one accounting code to another. 3 Layoff's. Happens every year like clockwork