Does CSG pay their employees well?

According to anonymously submitted Glassdoor reviews, CSG employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at CSG. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at CSG?

72% of CSG employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CSG 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CSG?

Software Engineer (50) , Senior Software Engineer (44) , Software Developer (37) , Test Engineer (35) , Software Development Engineer (30) , Software Development Engineer (SDE) (29) , Software Development Engineer (SDE) II (23) , Test Consultant (20) , Director (19) , Manager (17) , Business Analyst (14) , Software Development Engineer II (14) , Architect (13) , Intern (13) , Software Development Consultant (13)

What are the pros of working at CSG according to real employee reviews?

"Good work life balance and Supportive team" ((in 191 reviews)); "Great culture and WLB." ((in 131 reviews)); "Good benefits and that's all their selling point" ((in 110 reviews)); "People are great and very intelligent." ((in 105 reviews)); "Permanent work from home since the pandemic" ((in 81 reviews))

What are the cons of working at CSG according to real employee reviews?

"Frequent layoffs and reorganization with the company" ((in 59 reviews)); "Low salary and hard to promotion" ((in 39 reviews)); "Bad manager to work with." ((in 24 reviews)); "No career growth in that" ((in 20 reviews)); "Senior leadership in the CIO org are all from another organization in Omaha that let them go." ((in 18 reviews))

What are employees saying about CSG layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CSG layoffs and their outlook for job security at CSG in 2026.

What are the top reviewed CSG locations?

Omaha , Denver , Chicago , Englewood , Allen , Dallas , Fort Worth , Crawfordville , Austin , Atlanta , Salt Lake City , New York , Edison , Charlotte , San Francisco , Boston , Centennial , Greenwood Village , Bloomfield , Fairfield , Norfolk , Columbia , Kansas City , Buffalo , Long Island City , Papillion , Irving , Houston , San Antonio , Brazil

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CSG

CSG reviews

3.7

72% would recommend to a friend

(1,579 total reviews)

Brian Shepherd

72% approve of CEO

59% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Culture & values

4.0

Diversity & inclusion

3.4

Senior management

3.4

Compensation and benefits

3.3

Career opportunities

CSG has an employee rating of 3.7 out of 5 stars, based on 1,579 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Apr 30, 2026

Great colleagues overshadowed by unstable work environment

Director

Recommend

CEO approval

Business Outlook

Pros

Prior to 2022 J would have recommended CSG to all my friends. There are still some great people there but the company culture is gone.

Cons

Company culture changed with current leadership. Of course, it is just business but people became far less important. The goal was to make CSG more profitable and sell it. They have succeeded as NEC bought CSG and will be merged with Netcracker. We had 6 layoffs in 2 years to get ready. Unfortunately more are coming. The work environment will not be stable for some time.

3.0

Apr 19, 2026

Good Work-Life Balance but Limited Growth Opportunities

Data scientist 2

Recommend

CEO approval

Business Outlook

Pros

Strong work-life balance with manageable workload Supportive and collaborative team environment Flexibility in day-to-day work

Cons

Limited salary growth and below-market compensation Fewer opportunities for career advancement Multiple reporting managers (India and US) created confusion in priorities and expectations

4.0

Apr 19, 2026

Good place to work

Billing systems analyst

Recommend

CEO approval

Business Outlook

Pros

Remote Work Work life balance

Cons

Salaries could be better. Few carreer growth oportunities

Viewing 34 - 36 of 1,579 Reviews

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Great colleagues overshadowed by unstable work environment

Good Work-Life Balance but Limited Growth Opportunities

Good place to work

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