Does CSG pay their employees well?

According to anonymously submitted Glassdoor reviews, CSG employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at CSG. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at CSG?

72% of CSG employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CSG 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CSG?

Software Engineer (50) , Senior Software Engineer (44) , Software Developer (37) , Test Engineer (35) , Software Development Engineer (30) , Software Development Engineer (SDE) (29) , Software Development Engineer (SDE) II (23) , Test Consultant (20) , Director (19) , Manager (17) , Business Analyst (14) , Software Development Engineer II (14) , Architect (13) , Intern (13) , Software Development Consultant (13)

What are the pros of working at CSG according to real employee reviews?

"Good work life balance and Supportive team" ((in 191 reviews)); "Great culture and WLB." ((in 131 reviews)); "Good benefits and that's all their selling point" ((in 110 reviews)); "People are great and very intelligent." ((in 105 reviews)); "Permanent work from home since the pandemic" ((in 81 reviews))

What are the cons of working at CSG according to real employee reviews?

"Frequent layoffs and reorganization with the company" ((in 59 reviews)); "Low salary and hard to promotion" ((in 39 reviews)); "Bad manager to work with." ((in 24 reviews)); "No career growth in that" ((in 20 reviews)); "Senior leadership in the CIO org are all from another organization in Omaha that let them go." ((in 18 reviews))

What are employees saying about CSG layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CSG layoffs and their outlook for job security at CSG in 2026.

What are the top reviewed CSG locations?

Omaha , Denver , Chicago , Englewood , Allen , Dallas , Fort Worth , Crawfordville , Austin , Atlanta , Salt Lake City , New York , Edison , Charlotte , San Francisco , Boston , Centennial , Greenwood Village , Bloomfield , Fairfield , Norfolk , Columbia , Kansas City , Buffalo , Long Island City , Papillion , Irving , Houston , San Antonio , Brazil

CSG reviews

3.7

72% would recommend to a friend

(1,579 total reviews)

Brian Shepherd

72% approve of CEO

59% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Culture & values

4.0

Diversity & inclusion

3.4

Senior management

3.4

Compensation and benefits

3.3

Career opportunities

CSG has an employee rating of 3.7 out of 5 stars, based on 1,579 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 6, 2026

Friendliest Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong company culture with supportive people The company has a strong culture, and people across teams are genuinely supportive. CSG follows a flexible-first approach, which makes it easier to manage work in a sustainable way. One of the best parts of working here is the opportunity to solve complex problems, which keeps the work challenging and meaningful.

Cons

Benefits have gradually reduced over time. The company used to have a more robust appraisal process, but last year it introduced a forced curve. As a result, some employees feel dissatisfied because performance ratings now come with labels such as low impact or mid impact, which can feel limiting and discouraging.

1.0

Mar 31, 2026

Worst management, with no career growth

Sde-4

Recommend

CEO approval

Business Outlook

Pros

Good technologies to work. 100% Work from home.

Cons

The primary challenge within this organization is a significant gap between the technical staff and mid-level leadership. The culture tends to prioritize internal politics and "optics" over technical excellence. A major bottleneck is the lack of technical literacy among certain managers. For example, some leadership roles are filled by individuals from sales backgrounds who lack the foundational technical knowledge required for the department. This leads to several systemic issues: Inefficient Time Allocation: Engineers spend a disproportionate amount of time educating management on basic concepts rather than executing projects. Blocked Innovation: Strategic, cost-saving ideas are frequently sidelined simply because leadership does not have the technical capacity to evaluate or understand them. Cultural Decay: The environment currently favors hearsay and office politics over merit-based achievements.

5.0

Mar 31, 2026

Work culture

Sde-2

Recommend

CEO approval

Business Outlook

Pros

Good Work culture, WFH , Work Life balance

Cons

Restructuring, Reorg changes, leadership changes

Viewing 43 - 45 of 1,579 Reviews

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Friendliest Culture

Worst management, with no career growth

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