Does CSG pay their employees well?

According to anonymously submitted Glassdoor reviews, CSG employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at CSG. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at CSG?

72% of CSG employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CSG 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CSG?

Software Engineer (50) , Senior Software Engineer (44) , Software Developer (37) , Test Engineer (35) , Software Development Engineer (30) , Software Development Engineer (SDE) (29) , Software Development Engineer (SDE) II (23) , Test Consultant (20) , Director (19) , Manager (17) , Business Analyst (14) , Software Development Engineer II (14) , Architect (13) , Intern (13) , Software Development Consultant (13)

What are the pros of working at CSG according to real employee reviews?

"Good work life balance and Supportive team" ((in 191 reviews)); "Great culture and WLB." ((in 131 reviews)); "Good benefits and that's all their selling point" ((in 110 reviews)); "People are great and very intelligent." ((in 105 reviews)); "Permanent work from home since the pandemic" ((in 81 reviews))

What are the cons of working at CSG according to real employee reviews?

"Frequent layoffs and reorganization with the company" ((in 59 reviews)); "Low salary and hard to promotion" ((in 39 reviews)); "Bad manager to work with." ((in 24 reviews)); "No career growth in that" ((in 20 reviews)); "Senior leadership in the CIO org are all from another organization in Omaha that let them go." ((in 18 reviews))

What are employees saying about CSG layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CSG layoffs and their outlook for job security at CSG in 2026.

What are the top reviewed CSG locations?

Omaha , Denver , Chicago , Englewood , Allen , Dallas , Fort Worth , Crawfordville , Austin , Atlanta , Salt Lake City , New York , Edison , Charlotte , San Francisco , Boston , Centennial , Greenwood Village , Bloomfield , Fairfield , Norfolk , Columbia , Kansas City , Buffalo , Long Island City , Papillion , Irving , Houston , San Antonio , Brazil

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CSG

CSG reviews

3.7

72% would recommend to a friend

(184 total reviews)

Brian Shepherd

72% approve of CEO

59% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Culture & values

4.0

Diversity & inclusion

3.4

Senior management

3.4

Compensation and benefits

3.3

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

184 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Nov 3, 2022

CSG Amazing Employees

Senior project manager

Recommend

CEO approval

Business Outlook

Pros

- Leadership listens and acts on employee feedback - Passionate and supportive team members - Leadership excellent at recognizing individual employee contributions

Cons

- Employees being asked to increase span of role and meet aggressive deliverables for customers and minimal spot monetary increase. - Base salaries are low.

4.0

Oct 26, 2022

Nice company

Software development engineer (sde)

Recommend

CEO approval

Business Outlook

Pros

Good pay, good environment, nice place to work

Cons

No task assignment for quite some time. Not stimulating enough.

3.0

Oct 22, 2022

Great company culture.

Risk analyst

Recommend

CEO approval

Business Outlook

Pros

Remote is a plus! Descent benefits! Great company culture! Management is expected and trained to treat their employees with respect as the same with the employees treating each other with respect since Forte was bought out by CSG…. Prior this would have been a much different response……

Cons

The pay is truly not good. Very little raises, not even on a scale of an average salary for that position to even remotely survive this day and age. “Mandatory Volunteer” to work a holiday, lol! If you really don’t need to make any money it is a descent place to work assuming they are still hiring in the US for these types of positions as once you leave the company, they are replacing everyone to hire in Bogota, Columbia so they can pay out less.

Viewing 73 - 75 of 184 Reviews

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