CSG reviews

3.7

72% would recommend to a friend

(1,579 total reviews)
avatar

Brian Shepherd

72% approve of CEO

59% positive business outlook

CSG has an employee rating of 3.7 out of 5 stars, based on 1,579 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Oct 28, 2019

Irreparable Damage has Been Done

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be a great place to work with friendly employees and a great culture.

Cons

About a year ago things really began to fall apart. The lack of foresight by those responsible for laying out the roadmap for the Ascendon product have caused irreparable damage to the company and its employees. As upper management tries to shoehorn in every feature imaginable, everyday employees are overworked and overstressed. Many have quit and barely any new employees have been hired, leaving the current employees to clean up the mess. Management has not been understanding of employee morale and have not made any reasonable effort to fix the damage done. Management's only solution to problems is to create more meetings and ask employees to work late to fix daily issues. There is no long term goal for Ascendon or the company as a whole it seems. There is no roadmap. Everything we're doing now is purely reactionary to potential clients. Features are rushed and we are forced to concentrate on making deadlines rather than deliver a quality product.

2.0
Sep 28, 2018

Waiting for the house of cards to fall.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are better than most employers

Cons

The company is backfilling all technical positions to India.

3.0
Jul 5, 2017

Company Review

Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits, long tenured employees

Cons

Environment is very competitive but not in a good way. CSG used to have more of a family environment, people cared about other people. Now its very political, everyone trying to get ahead and they don't care what they do to get there.

Viewing 16 - 18 of 1,579 Reviews

Glassdoor has 1,743 CSG reviews submitted anonymously by CSG employees. Read employee reviews and ratings on Glassdoor to decide if CSG is right for you.