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CSG

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CSG Technical Support Analyst reviews

4.7

87% would recommend to a friend

(12 total reviews)
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Brian Shepherd

100% approve of CEO

14% positive business outlook

Ratings by category

4.7

Work/Life balance

4.5

Culture & values

4.5

Diversity & inclusion

4.5

Senior management

4.1

Compensation and benefits

3.1

Career opportunities

Ratings by demographic groups

Reviews by job title

12 reviews
4.0
Aug 5, 2018

Work environment

Technical support analyst
Recommend
CEO approval
Business Outlook

Pros

They are concern on the work environment of employees. Giving what will make the employyes to be comfortable at work.

Cons

Instances when there's a need to work long hours.

4.0
Aug 27, 2015

Solid place to work

Technical support analyst
Recommend
CEO approval
Business Outlook

Pros

Solid place to work, you'll be out the door at 5 every night. Most employees, especially the old timers, are nice midwesterners. The work is easy and pay is OK to competitive (of course this always depends on the individual's situation). You can't slack though as there are layoffs every/most years for bottom performers.

Cons

You don't need to be a business genius to see the writing on the wall for the cable industry. But that's OK, there is a healthy amount of turnover from people staying around to get a bit of experience and moving on. Management does not make it an issue.

3.0
Jun 25, 2008

A company that wants to be "cool" and "agile", but ends up just being another Initech.

Technical support analyst
Recommend
CEO approval
Business Outlook

Pros

Casual work environment. Flexible on work schedules. Goal-based work attitude. The people are generally very nice to work with. The general attitude and corporate climate is positive. Most people are competent at their job. The computer policy is liberal, that is, things are not so locked-down you can't do your job. But really, the casual dress is the best thing.

Cons

Very lethargic in innovating and developing new products. Not open to new ideas and improvements in business products and processes. Close-minded. Very bureaucratic. Most of the time, it seems like ideas are solicited, but then are tossed aside due to lack of support from management.

Viewing 10 - 12 of 12 Reviews
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