CSX reviews

3.3

56% would recommend to a friend

(1,470 total reviews)

Joseph R. Hinrichs

74% approve of CEO

44% positive business outlook

CSX has an employee rating of 3.3 out of 5 stars, based on 1,470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSX employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

-Under prior leadership (Joe Hinrichs), CSX was moving in a positive direction with stability and modern work practices -Historically strong bonuses (uncertain going forward) -Genuinely enjoy the application I work on -Talented and supportive coworkers -Employees clearly demonstrated high productivity while fully remote for multiple years

Cons

-Since the arrival of CEO Steve Angel, employee experience has deteriorated rapidly -Abruptly forced return to office 5 days a week with ~2 months' notice after being successfully fully remote for 5 years -Employee benefits have been steadily reduced. Discontinuation of the Well-being Reimbursement Account (WRA) and elimination of the Student Loan Repayment Program -Promotions are difficult unless you’re on teams with the right funding and executive attention -Upper management frequently makes short-sighted, cost-cutting decisions that ignore long-term impact on employees and systems -High CEO turnover pattern. Leaders come in, cut costs aggressively, then leave -Frequent layoffs and continued uncertainty about further cuts -Employees are stretched thin across many critical systems with limited backfill -Overall employee morale is low and trending downward -Hard to recommend CSX leadership to someone actively seeking stability and growth

4.0
May 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Plenty of overtime. Union based pay. Easily move up inside of company. Great insurance. Tools and training provided. Safety oriented. Always learning

Cons

Can be a lot of mandatory overtime. No life work balance all work 70+ hours weekly. Paid every two weeks. Hard to get employed. To many safety rules. Management seems to cause friction between employees. Management believes they are smarter than employees that do the work and believe they are some type of royalty. 99% are complete idiots that have no understanding of operations and cause so many more problems than they help with. Their were a few good supervisors and managers but most had absolutely no business being in charge of very capable technicians. They make the work environment very hostile just to stroke their own pitful egos. Way to many supervisors and managers. One technician working while 5-8 managers watching.

Viewing 124 - 126 of 1,470 Reviews

Glassdoor has 1,558 CSX reviews submitted anonymously by CSX employees. Read employee reviews and ratings on Glassdoor to decide if CSX is right for you.