CTDI reviews

3.2

53% would recommend to a friend

(741 total reviews)
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Brian Parsons

53% approve of CEO

38% positive business outlook

CTDI has an employee rating of 3.2 out of 5 stars, based on 741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CTDI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

741 reviews
1.0
Mar 22, 2018

My CTDI Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The cultural/community fit very well with my personality. I looked forward to driving to work every morning, and genuinely enjoyed my responsibilities and the company of my team. I worked at CTDI for almost a year and a half.

Cons

The turnover at CTDI is unbelievably high. I didn't think it would happen to me, I felt safe at CTDI. I have the measurable statistics to prove I was more successful than the last 3 predecessors in my role, I was only ever given positive feedback, received a standing ovation at a yearly conference from my team and CEO, and was well liked within the corporation. I was training associates in higher positions than myself because I was deemed a dependable training resource. All this praise became very confusing when the girl next to me is receiving a 10k raise and the girl who started 3 months prior in the same exact position I'm working is receiving a promotion but I have seen no growth and can't get a clear answer from my senior manager as to why I'm not being promoted/growing. It became very apparent after the 3rd time I was promised to be put on salary that it just wasn't going to happen. Associates in my department who started after me were receiving raises while I'm being told it isn't within the budget. I was paid like a babysitter and had a carrot dangled in front of me that I'd be put on salary for a year. It didn't happen, so I left. I felt valued while I was at CTDI, but now taking a look in from the outside I feel completely taken advantage of. I would not recommend any one of my friends to work here.

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CTDI Response
8y
Thank you for complimenting the strong employee culture here at CTDI -- as a family owned company, we take great pride in our care for our employees. And as a whole, our company-wide turnover is extremely competitive within our industry. Within the short year and a half you were here, it sounds like you were presented with a very supportive work environment and given very positive feedback -- and while it didn't happen exactly when you wanted it, growth opportunities for you were probably right around the corner. As evidenced by your observation that other talented employees in your department were receiving excellent opportunities, CTDI has an excellent internal advancement philosophy that many of our employees have benefited from. Thank you again for your service to CTDI and we wish you the best in your further career endeavors.
4.0
Mar 9, 2018

Part Picker

Recommend
CEO approval
Business Outlook

Pros

First , second and third shifts available. Pay is good. Work is straightforward and simple. There's ton of overtime usually offered. Safe work environment, the managers are very work oriented and focused. Great for people that enjoy working Monday through Friday. People are generous and hard working. Working independently as opposed to talking directly to customers. Opportunity to go up in the company and or change position.

Cons

First shift is usually taken. You'll have to walk around all day while at work. You may need to be able to carry objects over 10 lbs, mandatory overtime at the end of the month (preferably on a weekend). Some times throughout the year may be slow, which leads to leaving work early. Understaffed at times, but not consistently.

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CTDI Response
8y
Thank you for your feedback. We have a very strong workforce in our Elgin, IL branch and we are glad you are part of the team there!
1.0
Feb 14, 2018

Worst experience ever

Recommend
CEO approval
Business Outlook

Pros

Nothing is best....Worst management, Too much politics.

Cons

Only flatters can survive here.

Viewing 571 - 573 of 741 Reviews

Glassdoor has 1,314 CTDI reviews submitted anonymously by CTDI employees. Read employee reviews and ratings on Glassdoor to decide if CTDI is right for you.