CTDI reviews

3.2

53% would recommend to a friend

(740 total reviews)
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Brian Parsons

53% approve of CEO

38% positive business outlook

CTDI has an employee rating of 3.2 out of 5 stars, based on 740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CTDI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

740 reviews
1.0
Apr 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent pay, but nothing to be proud of. VERY good Blue Cross insurance. Convenient parking ....(couldn't restrain myself on that) Comfortable work area.

Cons

Employees treated like potential thieves. There were 22, count 'em, security cameras from the parking lot to my workbench. Ridiculous!!!! No water, or beverages of any kind allowed @ work stations. Not even GUM for God's sake! If you left your cafeteria tray by the waste basket, you could be written up a class 3 infraction. Signs by the lockers said NO FOOD IN LOCKERS, BUT inadequate storage for same. Another Class 3 infraction. Almost ZERO communication from mid / upper management. Lots more............

2.0
Apr 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay was pretty good. Good co-workers, for the most part. You get free certification training.

Cons

They had a quota system for troubleshooting and repair work; quotas should only be in place for "New Production" work, not troubleshooting. Constant shortages of materials and tools necessary to properly perform the work. These shortages included specialized security bits, hand tools, chairs, electrical components, pens, tape, and paper. Our computers and the computer network would fail, but we were told to reach the quota anyways. We were frequently sent home, without pay, because of a lack of work. Other times, we were expected to increase production to "catch up on the large volume of work in the warehouse" (the manager's exact words), but they would not make overtime available. Temporary quota increases were always made permanent. When you were given the day off for a holiday, you only got the exact holiday; for example, you would get Thanksgiving off, but not the day before or after, so traveling to see family was impossible. They claimed to make changes to thank us for our hard work, but the reality was replacing the vending machines in the break room with a higher priced kiosk system (which the company got kickbacks from) and a $30,000 gym room that only management used. If you were late or missed work, whether for a family emergency, by doctor's orders, or car trouble, you were fired. If you tried to point out problems with the quality of work, the work process, or the work environment, you were fired. For the last six months that I was there, I stopped learning the names of the new hires, because 90% of them would be gone in a month. They exploit the temp services. All of the technicians were temps, including one guy that had been there for over two years., but they refused to hire him on. He was unique for having been there that long. I was only given two days of training, and then expected to perform. I was made a trainer for the new techs after only three months of work. I always felt bad for the new guys because they would ask for more training, but I wasn't allowed to train them for more than two days. If they really pushed for more training, they were fired. You have to be close friends with or related to the President or the CEO to be considered for upper management. As a result, the company suffers. If you really need the money, work there. But keep looking for a job because you won't be there long. And when you finally leave, it will be like a great weight has been lifted off of you.

1.0
Aug 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Temp work. It was a gig that put money in my pocket during a tough economy while i was looking to start that a career in the industry i studied towards when I was in college. For some people there is a chance of being hired on, albeit that chance is slim. those are about the only pros i can think of...

Cons

-I was a temp worker and the sectionheads (who are the lowest of the low when it comes to the chain of command) are on a powerbinge who loved to instill fear reminding you that all they have to do was call the temp agency to replace you. Sometimes they would make promises, like they will "hire you soon" just to keep you around, but if you know that the comany can barely pay its own venders (credit holds across the board) then what are the chances of them hiring you and expending the wage expense. - your co-temps, they are a rag-tag group and sometimes hard to be around. -awful pay -repetitive work -Frequently laid-off and rehired due to cyclical droughts of on-hand work. -Family run company, and its thier way or the high way and not always open for suggestions. -Spineless HR. They are terriffied of thier own employees and rarely will just fire incompitent workers, that way in order to avoid lawsuits and acusations. Usually the problem workers are just moved to another branch to avoid further issues. Often they will clean house with sweeping layoffs, usually then, they will get rid of the incompetant workers. - Top heavy Corporate Structure. Everybody is a sectionhead, manager, or supervisor that is in charge of something. Even if its the smallest area of operation. this leads to a contradicting orders and an overall communication break-down.

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