CVS Health reviews

The enteral nutrition centers are collapsing under the weight of medical billing/documentation required to get reimbursed. They don't have adequately trained staff in the nutrition center which leads to poor customer service.They cannot service the amount of new referrals for tube feeding and oral nutrition patients that are referred due to poor training and lack of staff-leaving many patients on service with Coram with the frustration of not getting It becomes a heavy burden on field dietitians and sales staff because of huge service failures. Also, the RD sales teams who bring in the business, do not get the correct amount of commissions due to all of the issues described above with collecting revenue. The nutrition center management do not respond to field staff effectively. Communication is extremely poor betweenRD field staff, management, and the enteral nutrition center customer service reps which leads to a demoralizing work environment for the RD clinical liaisons who have to try and market the services while at the same time, put out the "fires" in the field due to lack of service for current and new patients.

Employment with MC is the epitome of a corporate America job. Scheduling requires you to work every other weekend and take additional weekend on call days. Employee concerns are met with indifference or even retribution from managers. On the corporate and regional level, significant rule changes regarding scheduling requirements and PTO requests change almost monthly and typically without warning or regard for how this affects employee needs such as procuring childcare or quality of life. Recently, a "clinic care team" model was adapted for each clinic. This requires 2 employees to cover the 7 days a week each clinic is open without utilizing any floats. If your partner takes time off, you're working it for them! Additionally, you must do this without going into overtime, which makes anyone taking more than a couple days off in a single week impossible. What's more is that if you're the vacationer, upon your return, you have to pick up enough of your partner's hours to prevent the going into overtime. By the time you've covered this, if you were to log your on PTO, you yourself would be in overtime, so you can't. Effectively, this model prevent you from taking all but rare days of true PTO.